- Experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
- Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
- Retail and customer service experience. Trained in food safety and handling.
- Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.
- Creative Barista highly adept at latte art and making smoothies. Committed to quality customer service. Seeking position in growing regional coffee chain with room for advancement.
- Barista with management experience accustomed to providing excellent customer service. Promoted to manager after 9 months at a busy campus cafe. Seeking similar position.
- Managed team members, including scheduling, training and conflict resolution.
- Maintained calm demeanor during high-volume periods and special events.
- Designed and printed menus, recipes and promotions and offers.
- Arranged merchandise in innovative and eye-catching displays.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Protected store assets and facilities by ensuring compliance with company policies and procedures.
- Resolved customer disputes with tact and professionalism.
- Greeted guests with a pleasant smile and superior customer service.
- Maintained the highest standards of conduct and service.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Trained entire staff of 10 baristas in new smoothie program offerings and procedures.
- Provided professional and courteous service at all times.
- Worked overtime shifts during busy periods.
- Coordinated and directed project meetings.
- Created professional business presentations.
-Achieved notable successes in cost control, revenue generation and marketing effectiveness.
- Monitored the daily activities of customer support teams.
- Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
- Improved service quality and increased sales by developing a strong knowledge of company's products and services.
- Interviewed, hired and trained new quality customer service representatives.
- Provided detailed monthly departmental reports and updates to senior management.
- Provided a high level of product and leadership support to representatives and clients.
- Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
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