LiveCareer-Resume

barista resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

When it comes to getting to know me and how i work im a very good employee. I take my job seriously and very professional. Im a very easy outgoing person and adaptive quickly to new environments, easy learner could fall into my critical. I like a challenge and getting tasks done. When it comes to learning something different i am very eager to learn, like my son for example born with a couple of problems but till this day i still work around every challenge life gives me and I work until I get it right.

Skills
  • Relationship Building
  • Product Upselling and Cross Selling
  • Food Serving and Preparation
  • Espresso Machine Operation and Maintenance
  • Customer Service
  • Cleaning and Sanitizing
  • Payment Processing
  • Verbal and Written Communication
  • Hospitality and Professionalism
  • Stocking Supplies and Retail Products
  • Organization and Prioritization
  • Cash Handling
  • Calm Under Pressure
  • Workstation Maintenance
  • Detail-Oriented
  • Attention to Detail
  • Time Management
  • Flexible Schedule
Work History
Barista, 01/2021 - Current
Marriott International Detroit, MI,
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Prioritized drink requests while managing interruptions.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated coworkers and customers about new products.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Retail Sales Associate, 11/2020 - 04/2021
Wegmans Food Markets, Inc. Alexandria, VA,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Greeted customers and helped with product questions, selections and purchases.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Spoke to customers in spanish to increase loyalty and establish relationships.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Issued receipts and processed refunds, credits or exchanges.
Gift Shop Cashier, 08/2020 - 11/2020
Moffitt Cancer Center Tampa, FL,
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Processed exchanges and returns by processing them in company database.
  • Greeted customers and responded to requests for information.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
Cahsier, 09/2018 - 02/2020
El Pollo Loco Holdings Fountain Valley, CA,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales ads and monitored price changes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record all transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma: , Expected in 06/2019
-
Montgomery High School - San Diego, CA,
GPA:
Status -
Languages
Spanish :
Native or Bilingual:
Negotiated :
:
English :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Montgomery High School

Job Titles Held:

  • Barista
  • Retail Sales Associate
  • Gift Shop Cashier
  • Cahsier

Degrees

  • High School Diploma

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