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Barista Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Efficient Barista with 3-year background specializing in quality drinks. Committed to the highest level of professionalism and customer satisfaction. Accustomed to taking orders with smile and making delicious specialty drinks. Reliable and able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Skills
  • Coffee expertise
  • Up-selling
  • Product displays
  • Safe food handling practices
  • Espresso machine operation
  • Handling credit transactions
  • Active listener
  • Engaging personality
  • Customer service
  • Food preparation
  • Cooperative team player
  • Conflict resolution
  • Cash register operation
  • Multitasking
  • Time management
  • Calm under pressure
  • POS system operation
  • Solid problem solver
  • Speedy and efficient
Experience
Barista, 06/2016 to Current
Wegmans Food MarketsLouisburg, NC,
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Addressed and resolved customer concerns by listening carefully and making the moment right for the customer to maintain brand loyalty.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Listened to customer desires and needs to recommend optimal products.
  • Managed morning rush with efficient, levelheaded customer service.
  • Provided customers with product details such as coffee blends and preparation descriptions.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Described menu items to customers and suggested products based on stated preferences.
  • Resolved customer disputes with tact and professionalism.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Maintained calm demeanor during high-volume periods and special events.
  • Created hand-crafted beverages based upon customer preferences, resulting in increase in sales.
  • Organized service and seating areas.
  • Increased sales by arranging merchandise in innovative and eye-catching displays.
  • Performed minor maintenance and repairs on espresso equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Maintained highest standards of conduct and service to support company reputation.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Received and accurately processed customer payments.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
Cashier, 10/2014 to 08/2016
Noodles & CompanyCedar Rapids, IA,
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Kitchen Crew, 01/2013 to 06/2015
Coen Markets, Inc.Bethel Park, PA,
  • Protected food from spoilage by storing according to safety procedures.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Maximized employee morale and corrected performance issues in accordance with established standards.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Swept floors and maintained sweep logs.
Education and Training
Associate of Arts: Liberal Arts And General Studies, Expected in 09/2019
Leeward Community College - Pearl City, HI
GPA:
references

Ms. Jessyca Cezar
(808)397-6415
Manager
Burger King Ewa Beach HI 96706
Ms. Angela Midro
(808)343-0302
Assistant Manager
Starbucks Honolulu International Airport
Deranee Balagat
(808)321-4110
Shift Supervisor
Burger King Ewa Beach HI, 96706

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Resume Overview

School Attended
  • Leeward Community College
Job Titles Held:
  • Barista
  • Cashier
  • Kitchen Crew
Degrees
  • Associate of Arts

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