LiveCareer-Resume

barista resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I am seeking to secure a position in which I may use my enthusiasm in customer service, strong communication skills and problem solving proficiencies to assist in obtaining the company's goals and customer satisfaction ratings.

Skills
  • Highly organized
  • Cash handling
  • Exceptional customer service
  • Opening and closing duties
  • Quick learner
  • Flexible schedule
  • Professional demeanor
  • Adaptive and creative
  • Soft selling
  • Highly observant
  • Employee training
  • ShopKeep/Toast POS system

o Diplomatic and patient with all types of personalities
o Highly organized with great attention to detail and follow-through
o Able to modify or change course to fit business and customer needs
o Strong work ethic
o Ability to quickly build rapport with customers

o Ability to quickly understand processes and relay them to others in a training environment
o Works exceptionally well with others, very personable and approachable
o Delivers clear, consistent message to others
o Independent and solid team member
o Adept in quickly building relationships with peers, fostering a strong team environment

o Strong problem-solving skills
o Comfortable venturing way through new material via any medium
o Works well in high-pressure situations
o Adapts easily to a new, fast-paced environment
o Self-motivator
o Works well independently as well as in a team
o Can manage multiple tasks simultaneously, shifting priorities accordingly

Work History
Barista, 08/2016 - 05/2018
Restoration Hardware Minneapolis, MN,
  • Managed bar inventory, restocked supplies and placed orders.
  • Updated daily logs and other relevant documentation.
  • Handled money, balanced tills, and prepared bank deposits.
  • Followed all safety requirements for alcohol service.
  • Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
  • Motivated and disciplined employees according to established requirements.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Made and served café beverages with speed, quality and consistency.
  • Memorized recipes for specialty beverages and seasonal offerings.
  • Prioritized drink requests while managing interruptions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Controlled line and crowd with quick, efficient service.
Operations Representative, 09/2015 - 07/2016
Cenergy Rosemead, CA,
  • Ensured that there were no issues in the operation to get product from the distribution center to the customer regarding the carrier's journey.
  • Daily calls that varied from obtaining or delivering updates to conveying solutions to something like a rejected product.
  • Escalated matters to the appropriate party if issue could not be resolved immediately, including solving or escalating internal team issues as they arise.
  • Interpreted underlying issues, identified potential complications, worked directly with varying departments involved, clients, and management to prevent setbacks.
Café Server, Lead, 07/2013 - 09/2015
Par Pacific Holdings Inc Pearl City, HI,
  • Delegated jobs, kept up on sales and techniques of up-selling.
  • Ordered supplies, product weekly.
  • Updated staff on changes to our department.
  • Ensured proper actions are taking place to ensure a safe work environment and train new members to our team.
  • Kept communication flowing to work as team.
  • Prepared merchandise for sales floor.
  • Accepted and processed returns.
  • Suggested accessories and complementary purchases.
  • Directed individuals to merchandise locations.
  • Maintained adherence to all company protocols.
  • Resolved issues in a timely manner to maintain productivity goals.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Assisted on book-floor when needed. 
  • Prioritized and accomplished wide range of tasks each shift.
Team Member, 08/2012 - 06/2013
Harkins Theatres North Valley 16 City, STATE,
  • Greeted guests, taking their tickets, creating an initial good impression for the entire building, making sure the guests knew where they were going.
  • Maintained the cleanliness of the building, cleaned auditoriums in preparation for the next showings of films, ensuring the restrooms and condiment stands were stocked and cleaned.
  • Created a friendly environment and provided guests with their food efficiently with customer satisfaction being the first priority.
Skills
customer satisfaction, multitasking, next, problem solving, promotion, rapport, reporting, selling, sales, time management
Education
Bachelor of Arts: Interior Design, Expected in present
-
Art Institute of Pittsburgh - Pittsburgh, PA
GPA:
Status -

Interior Design

: , Expected in 2015
-
Northern Arizona University - Flagstaff, AZ
GPA:
Status -

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Resume Overview

School Attended

  • Art Institute of Pittsburgh
  • Northern Arizona University

Job Titles Held:

  • Barista
  • Operations Representative
  • Café Server, Lead
  • Team Member

Degrees

  • Bachelor of Arts

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