Leadership and Partnership Roles - Ability to effectively lead, delegate, and organize staff for various activities, duties, and responsibilities within the workplace. Effective time management of tasks given to myself by other leaders. Knowledge of how to properly identify and utilize each individual coworkers' strength and weaknesses. Self-motivated and can work independently without any risk of distractions. Self-lead and monitored on all tasks performed under my job title.
Cashiering - Ability to perform all monetary actions associated with cashiering. Proficient in most POS systems, but can train quickly on any new systems. Can effectively count down, restore, and deposit a till.
Monetary Handling and Counting - Electronic Card Readers, Mobile, and Cash.
Customer Service - Answering Phones, Tending to Customer Needs, Resolving Customer Complaints, directing them to the proper source of information, prioritizing customer satisfaction while following company policy, and ensuring the complete customer experience.
Shipment and Supply Processing and Distribution - Processing shipment loads per company directive, ensuring product is placed onto the sales floor or bar area for employee or customer use, and placing all product in back room storage in its designated area to ensure proper organization and cleanliness.
Janitorial Duties - Ensuring that all restrooms available to both employees and customers is clean, safe, and ready to use. Following all Food, Health and Safety guidelines per health codes enforced. Allowing enough time to be thorough and meticulous on ensuring a clean and safe work environment for all who consume, touch, and use anything within the facility to prevent any all bacteria or disease spread.
Marketing - Utilizing both verbal and non-verbal means of communication regarding the sales floor marketing. Ensuring that all marketing that is displayed is accurate and up to date, along with handling any misgivings from customer complaints. Using the proper time allotted to set up, secure, and properly display any/all marketing pertaining to sales, promotions, or notifications to our clientele.
Technological Proficiencies - including; Microsoft Office Suite: Word, Outlook, and PowerPoint. Basic to intermediate skills using Microsoft Office Suite in Word, Outlook, and PowerPoint. Ability to problem solve and troubleshoot any issues regarding these programs with little issue. Proficient in the use of Word to ensure proper usage among myself and staff. Proficient in the use Outlook as well, using it many time in the past to communicate with classmates. Proficient in the use of PowerPoint to the extent of putting together presentations per request or other needs necessary.
Intermediate Typing Skills -Ability to type up to 50 words for a minute with little to no errors.
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