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Barista Resume Example

Resume Score: 80%

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H
BARISTA
Summary

Efficient Starbucks barista with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality.

Skills
  • Safe food handling practices
  • Tea expertise
  • Product displays
  • Coffee expertise
  • Handling credit transactions
  • Up-selling
  • Cooperative team player
  • Solid problem solver
  • Conflict mediation
  • Food preparation
  • Cash register operation
  • Active listener
  • Multitasking
  • Speedy and efficient
  • POS system operation
  • Menu memorization
  • Customer Service
  • Knowledge of how to work a computer/ laptop
Experience
Barista
Dover, DEStarbucks/Oct 2020 to Current
  • Performed minor maintenance and repairs on espresso equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained calm demeanor during high-volume periods and special events.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Operated cash register, collected payments and provided accurate change.
  • Received and accurately processed customer payments.
  • Greeted guests with pleasant smile and superior customer service.
Server
Dover, DEMcgylnns Irish Pub/Feb 2020 to Aug 2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table. (when doing banquets)
  • Calculated charges, issued table checks and collected payments from customers.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Middletown, DEBuffalo Wild Wings/May 2018 to Jan 2020
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Cashier
Dover, DEByler's/Oct 2016 to May 2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
High School DiplomaSmyrna High SchoolMay 2016Smyrna, DE
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Resume Overview

Companies Worked For:

  • Starbucks
  • Mcgylnns Irish Pub
  • Buffalo Wild Wings
  • Byler's

School Attended

  • Smyrna High School

Job Titles Held:

  • Barista
  • Server
  • Cashier

Degrees

  • High School Diploma

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