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Barista Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enjoys engaging with people from all walks of life. Knowledgeable in all types of brews and concoctions. Consistently delivers exemplary customer service. A positive attitude is coupled to remain calm and composed in busy work settings. Talented professional with exemplary skills in public relation and quick to to address problematic situations. Effective multi-tasker that works exceptionally under pressure while remaining composed and confident. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Hospitality and Professionalism
  • Detail-Oriented
  • Organization and Prioritization
  • Relationship Building
  • Verbal and Written Communication
  • Packaging and Labeling
  • Cash Handling
  • Customer Service
  • Payment Processing
  • Adaptable and Flexible
  • Resolving Complaints
  • Calm Under Pressure
  • Reliable and Dependable
  • Conflict Resolution
  • Persuasive Sales
  • Problem Solving
  • Attention to Detail
  • Active Listening
  • Team Leadership
  • Performance Improvements
Experience
Barista, 11/2020 to Current
Wyndham Worldwide Golden, CO,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained highest standards of conduct and service to support company reputation.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Increased special item sales by creating daily menus with changing specials.
Veterinary Receptionist, 10/2018 to 10/2020
Veterinary Practice Partners Henrietta, NY,
  • Worked with clients to processes all financial transactions.
  • Processed financial transactions for clients.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 35 animals per day.
  • Supervised waiting area, mopped floors, sanitized desk and door handles and rearranged magazines to maintain office.
  • Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
  • Entered patient information into system, including insurance, demographics and health history.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Informed patients of financial responsibilities prior to rendering services.
  • Compiled physical and digital documents, charts and reports.
  • Prepared and sent financial statements to support bookkeeping functions.
Food Preparation Worker, 08/2016 to 05/2018
Cumberland Farms Auburn, MA,
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Worked in fast-paced, ever-changing environment.
  • Demonstrated understanding of menu items and explained to guests accurately.
  • Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
  • Checked inventory levels and recorded supply usage on log sheets or in company software.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Food and Beverage Hostess, 01/2014 to 08/2016
Joyful Cafe City, STATE,
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Took reservations from patrons by phone or online.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Received, documented and manages take-out, delivery and curbside orders.
  • Helped service staff handle demand by distributing food and beverages.
  • Accepted payments from guests for dine-in and take-out foods.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
Education and Training
High School Diploma: , Expected in 05/2018
to
Copper Canyon High School - Glendale, AZ
GPA:

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Resume Overview

School Attended
  • Copper Canyon High School
Job Titles Held:
  • Barista
  • Veterinary Receptionist
  • Food Preparation Worker
  • Food and Beverage Hostess
Degrees
  • High School Diploma