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Barista Resume Example

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BARISTA
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling Product or Service and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with different companies and make lasting positive impact on business operations.

Hardworking and reliable, strong ability. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Coffee expertise
  • Safe food handling practices
  • Product displays
  • Up-selling
  • Tea expertise
  • Espresso machine operation
  • Conversant in Spanish
  • Food preparation
  • Time management
  • Active listener
  • Fluent in Spanish
  • Cooperative team player
  • Multitasking
  • Solid problem solver
  • Speedy and efficient
  • Engaging personality
  • Inventory management
  • Cash register operation
  • Strong leadership capability
  • Customer service
  • Teamwork and collaboration
  • Conflict resolution
Experience
11/2019 to Current
BaristaRocca Cafe － Brooklyn, NY
  • Listened to customer desires and needs to recommend optimal products.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Ordered, received and stocked supplies and retail products.
  • Organized service and seating areas.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Greeted guests with pleasant smile and superior customer service.
  • Monitored cafe for seating availability, safety and well being of guests.
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
08/2018 to 08/2019
SellerJurevio Gioielli － Durres, Albania
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Assisted customers in filling out order forms, entering orders into computer system and providing records to supervisors on sales performance.
01/2018 to 07/2018
Seller“Ilary And Chiara” － Durres, Albania
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Networked to build client base and promote products to new and existing clients.
  • Managed order process for new and existing customers.
  • Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value.
  • Manned sales booths in public places or at special events, engaging public to maintain brand awareness and challenging to try products or services.
Education and Training
06/2016
High School DiplomaLeonik Tomeo － Durres, Albania
Some College (No Degree): Legal Assistant“Aleksander Moisiu” University － Durres, Albania
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Resume Overview

Companies Worked For:

  • Rocca Cafe
  • Jurevio Gioielli
  • “Ilary And Chiara”

School Attended

  • Leonik Tomeo
  • “Aleksander Moisiu” University

Job Titles Held:

  • Barista
  • Seller

Degrees

  • High School Diploma
    Some College (No Degree) : Legal Assistant

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