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Barista Resume Example

Resume Score: 80%

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BARISTA
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Experienced Barista enthusiastic about producing superbly made coffee. Personable and positive. Ready to serve customers at national chains or local hangouts. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Espresso machine operation
  • Up-selling
  • Handling credit transactions
  • Safe food handling practices
  • Solid problem solver
  • Customer service
  • Active listener
  • Time management
  • Calm under pressure
  • Engaging personality
  • Cash drawer balancing
  • Payment processing
  • Credit and cash transactions
  • Merchandise restocking
  • Customer greeting
  • ID verification
  • Cash register operation
  • Scanner operations
  • Issue resolution
Experience
Barista
Mount Vernon, WASkagit Valley College/Sep 2019 to Mar 2020
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Weighed, ground and packed coffee per customer orders.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Listened to customer desires and needs to recommend optimal products.
  • Maintained calm demeanor during high-volume periods and special events.
  • Ordered, received and stocked supplies and retail products.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Maintained highest standards of conduct and service to support company reputation.
  • Resolved customer disputes with tact and professionalism.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Received and accurately processed customer payments.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Designed and printed menus, recipes and promotions and offers.
  • Greeted guests with pleasant smile and superior customer service.
  • Operated cash register, collected payments and provided accurate change.
Dishwasher
Sedro-Woolley, WAAdams and Associates Inc./Sep 2017 to Jan 2020
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Organized clean utensils in storage bins for servers to access easily.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Cashier
Silverdale, WAChevron/Aug 2016 to Mar 2017
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Operated cash register, collected payments and provided accurate change.
Cashier
Poulsbo, WAMcDonald's/Oct 2015 to Aug 2016
  • Processed returned items in accordance with store policy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received payments for Food and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
Associate of Applied Science: Computer Information Systems Skagit Valley CollegeJun 2020Mount Vernon, WA
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Resume Overview

Companies Worked For:

  • Skagit Valley College
  • Adams and Associates Inc.
  • Chevron
  • McDonald's

School Attended

  • Skagit Valley College

Job Titles Held:

  • Barista
  • Dishwasher
  • Cashier

Degrees

  • Associate of Applied Science : Computer Information Systems

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