barista resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Friendly Barista with great people skills and sales experience. I am dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. I have strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. I am reliable and a motivated customer service worker with exceptional social skills, communication abilities and customer service background. I am dedicated to following health and safety guidelines and handling food items properly. i am willing to pursue every opportunity to support team members and proactively address issues. I love working together with others and i have a flexible schedule!
Skills
Menu Memorization
Customer Retention
Coffee and Tea Preparation
Stocking Supplies and Retail Products
Hospitality and Professionalism
Equipment and Store Cleaning
Coffee Machine Demonstrations
Coordinating Orders
Food Serving and Preparation
Espresso Machine Operation and Maintenance
Guest Satisfaction
Counter Restocking
Beverage Preparation
Credit Card Transactions
Exceptional Customer Service
Resolving Complaints
Drink Consistency
Suggestive Selling
Valid Food Handlers Certification
Counter Cleaning and Sanitation
Cash Register Operation
Available Weekends
Knowledge of Pastries
Adaptable and Flexible
Education
Liberty High SchoolLiberty, TXExpected in 06/2020 ā āHigh School Diploma: - GPA:
Work History
Ssp Group - Barista Seattle, WA, 02/2022 - 09/2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Recommended products based on solid understanding of individual customer needs and preferences.
Ssp Group - Barista Tampa, FL, 03/2021 - 07/2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Recommended products based on solid understanding of individual customer needs and preferences.
Yotel - Server New York, NY, 03/2021 - 06/2021
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Checked identification for minimum age for sale of alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sanitized dining ware and kitchen equipment according to health code standards.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Learned other teammates' work tasks to train as backup.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
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