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Barista Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CA
BARISTA
Summary

Hardworking and reliable customer service agent with a passion for helping others. Offering strong technical and interpersonal skills. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Solid problem solver
  • Cooperative team player
  • Calm under pressure
  • Engaging personality
  • Multitasking
  • Time management
  • Conflict mediation
  • Speedy and efficient
Experience
Omni Hotels & Resorts | Louisville, KYBarista02/2019 - Current
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Listened to customer desires and needs to recommend optimal products.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Hopcat | Louisville, KYHostess08/2019 - 03/2020
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Omni Hotels & Resorts | Louisville, KYLead Spa Attendant03/2018 - 02/2019
  • Vacuumed, dusted and polished furniture in the common areas including hallways and waiting areas at elevators.
  • Managed linen cart by keeping neat and organized.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Handled all delegated tasks, including supporting service providers and ensuring proper aesthetics of public areas.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Replenished each guest room with necessary supplies, including water glasses, toiletries and paper products.
Target | Louisville, KYFloor Associate09/2017 - 01/2019
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Answered questions about current promotions and resolved issues according to store policies.
Education and Training
J. Graham Brown School | Louisville, KYHigh School Diploma05/2016
University of Louisville | Louisville, KYGraphic Design: Fall 2016-Spring 2018
Additional Information

Possesses institutional knowledge of University policies, procedures, and systems including: Blackboard, Ulink, Cardmail, and library systems. Familiarity with campus layout and environment.

Cover Letter

Dear search committee,

I've been away from UofL for two years in search of what I really want to do with my life. Upon seeing this position I was excited at the prospect of rejoining the campus culture I left behind. I believe that the University of Louisville is a great place to work, because I've practically grown up on campus. If selected for this position I would be a third generation UofL employee. My grandmother retired from UofL and my aunt has been a proud employee for 35 years.

Now who am I? I'm glad you asked. I find myself pretty witty, and I enjoy bringing a smile to peoples faces (even though given the circumstances our masks might cover it). I'm inquisitive and I love to learn, and then applying those skills to my daily life. I love understanding new perspectives, and feel a diverse environment makes me a well rounded person.

A lot has changed at UofL since I was a student, and I've grown as well. It's not often that you feel like you've grown with an institution. Higher education is usually slow to change. But under the leadership of a new administration, UofL is a place that I feel fits me and my values. Specifically, the Cardinal Principles:

Community of Care - Self-care is a hard lesson to learn. But in doing so I am able to have a greater capacity for compassion to others.

Accountability - I have always been one to admit to my own mistakes and learn from them. Failure doesn't determine who you are, it only makes you stronger moving forward.

Respect - I find that facilitating respect for all allows for open-minded exchange of ideas as well as personal growth.

Diversity and Inclusion - To me, diversity is embracing each others individuality while also learning from and celebrating our differences. Recognizing that not all people have been treated equally is the first step to insuring everyone feels like they have a place in the cardinal family.

Integrity and Transparency - Being open and honest is the only way to insure trust in each other and within the organization. They are the two supporting pillars of the cardinal principles.

Noble Purpose - Purpose is something that everyone is striving to find, and I am no exception. I feel that being an employee at UofL will help me along my journey.

Agility - The ability to adapt has always been important, but even more so given the turbulent changes in our society. I can help the community navigate whatever changes we face.

Leadership - Leadership isn't just a position, it's a value we need to cultivate within ourselves. I believe this position would allow me to hone my leadership skills.

I believe my skill sets and values align with the expectations of this position. I'm self-directed, team-oriented and will always strive to not only complete but excell with whatever tasks are assigned to me. I pride myself in my ability to create a positive and inclusive work environment. I am highly productive and efficient and I adapt to change quickly. I know I would be a great asset to the Cardinal Community and that UofL will help me grow as a professional.

Thank you for your time and consideration,

Sincerely,

Copley Allen

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Omni Hotels & Resorts
  • Hopcat
  • Target

School Attended

  • J. Graham Brown School
  • University of Louisville

Job Titles Held:

  • Barista
  • Hostess
  • Lead Spa Attendant
  • Floor Associate

Degrees

  • High School Diploma
    Graphic Design: Fall 2016-Spring 2018

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