Administrative Assistant who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Successfully planned and executed corporate meetings, lunches and special events for groups of 50-100+ employees and donors.
Promoted to Representative 3 after 9 months of employment.
Effectively handled customer complaints and special requests.
Provided prompt, efficient, friendly, and quality service at all times.
Maintained stock levels to prevent shortages of critical items.
Maintained a positive working relationship with fellow staff and management.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Developed solid estate and tax code knowledge base through continued research and training.
Interpreted and relayed legal information in a clear format for clients.
Trained new employees on office equipment and job duties.
Composed and typed routine letters of correspondence.
Began as a student job and promoted to full time upon graduation.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Planned travel arrangements for various executives and staff.
Planned meetings and prepared conference rooms.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Received and screened a high volume of internal and external communications, including email and mail.
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