barista resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Results-oriented Cashier experienced in retail settings. Offers in-depth knowledge of POS system operations and return and exchange policies. Friendly and hardworking individual committed to helping store grow and bring in new customers. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Skills
Credit Card Transactions
Machinery Troubleshooting and Maintenance
Product Displays
Cleaning and Sanitizing
Customer Service
Stocking Supplies and Retail Products
Relationship Building
Product Upselling and Cross Selling
Cash Handling
Hospitality and Professionalism
Organization and Prioritization
Coordinating Orders
Workstation Maintenance
Inventory Management
Customer Retention
Equipment Checks and Assessments
Product Advertising
Detail-Oriented
Payment Processing
Process Control
Shipment Receiving
Food Storage Management
Verbal and Written Communication
Solid Problem Solver
Team Player
Calm Under Pressure
Speedy and Efficient
Active Listener
Team Leadership
POS System Operation
Conflict Mediation
Education and Training
Princeton High SchoolCincinnati, OHExpected in 02/2022 ā āHigh School Diploma: - GPA:
Experience
Wts International, Inc. - Barista Cortland, NY, 08/2021 - Current
Collected payments and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Supported highest standards of conduct and service to support company reputation.
Stocked customer service stations with paper products or beverage preparation items.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Created complex, hand-crafted beverages based upon customer preferences.
Addressed and resolved customer concerns to maintain brand loyalty.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Greeted guests with pleasant smile and superior customer service.
Cleaned and sanitized work areas, utensils and equipment.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Listened to customer desires and needs to recommend optimal products.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Resolved customer disputes with tact and professionalism.
Ordered, received and stocked supplies and retail products.
Merchandised display cases and promoted prepared foods.
Protected store assets and facilities by complying with company policies and procedures.
Established and adjusted ordering parameters to manage inventory.
Checked temperatures of freezers, refrigerators and heating equipment.
Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Arranged merchandise and built eye-catching displays to increase sales.
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