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Barista Resume Example

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BARISTA
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Efficient employee with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Talented Barista with robust history of excellent customer service in large coffee shops. Accustomed to amiably taking orders and making delicious specialty drinks for satisfied customers. Comfortable working in high volume service environments. Friendly, outgoing Barista with almost 2 years experience in locally owned independent coffee shops. Highly knowledgeable about coffee and tea. Equally comfortable serving beer, wine and food.

Skills
  • Tea expertise
  • Handling credit transactions
  • Coffee expertise
  • Up-selling
  • Safe food handling practices
  • Espresso machine operation
  • Product displays
  • Customer service
  • Food preparation
  • Cash register operation
  • Engaging personality
  • Cooperative team player
  • Conflict mediation
  • Multitasking
  • Solid problem solver
Experience
Barista|Java Square Cafe - Opelousas, LA|12/2019 - Current
  • Passed multiple inspections by following health, safety and sanitation guidelines.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Received and accurately processed customer payments.
  • Trained new baristas in new program offerings and procedures.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Maintained highest standards of conduct and service to support company reputation.
  • Listened to customer desires and needs to recommend optimal products.
  • Weighed, ground and packed coffee per customer orders.
  • Managed morning rush of over 50+ customers daily with efficient, levelheaded customer service.
Barista|City Brew Coffee - Bismark, ND|02/2018 - 06/2019
  • Protected store assets and facilities by complying with company policies and procedures.
  • Cleaned and sanitized work areas, utensils andequipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Developed knowledge of teas, including growing practices and flavor profiles.
  • Described menu items to customers and suggested products based on stated preferences.
  • Greeted over 200 customers daily, answered questions and recommended drinks and pastries.
  • Decreased food and utensil waste by 25% through cooking as needed.
  • Checked temperatures of freezers, refrigerators and heating equipment on an every 8 hour basis.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Created hand-crafted beverages based upon customer preferences.
Certified Nurse's Assistant|Knife River Care Center - Beulah, ND|10/2017 - 11/2018
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Manager|Mcdonalds - Opelousas, LA|11/2014 - 06/2017
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Recruited and hired qualified candidates to fill open positions.
  • Handled over $3000 in funds each day in fast-paced environment.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Assessed, optimized and elevated operations to target current and expected demands.
Education and Training
Louisiana State University At Eunice|Eunice, LA|Expected in 12/2023Associate of Science: Nursing
SLCC|Opelousas, LA|03/2017GED
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Resume Overview

Companies Worked For:

  • Java Square Cafe
  • City Brew Coffee
  • Knife River Care Center
  • Mcdonalds

School Attended

  • Louisiana State University At Eunice
  • SLCC

Job Titles Held:

  • Barista
  • Certified Nurse's Assistant
  • Manager

Degrees

  • Associate of Science : Nursing
    GED

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