Barback Resume Example Bobby Hotel

BARBACK

Summary

Skills

Experience

Bobby Hotel | Nashville , TNBarback02/2011 - 03/2021

Checked patron identification and monitored guests to control service and limit over-intoxication.
Made product recommendations to customers based on preference, food pairings and special promotions.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Monitored patrons to keep alcohol consumption at designated levels.
Offered preferred tables and other special accommodations to VIP customers.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Backed up cashier staff to process customer orders and payments.
Replenished bar glasses, garnishes and condiments.
Monitored customer movements and quickly cleared empty tables for future customers.
Took food and drinks to bar and table customers.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Studied bartenders to learn recipes for different mixed cocktails.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
Maintained spotless, well-stocked bar organized and ready for any customer demand.
Applied proactive and resourceful nature to create pleasant guest experiences.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Stocked displays with new and transferred merchandise.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
Offered product samples, answered questions and suggested products.
Greeted guests with friendliness and professionalism.
Executed cash transactions quickly and accurately.

The Kessler Collection | Mountain Brook , ALBartender06/2003 - 12/2010

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Made product recommendations to customers based on preference, food pairings and special promotions.
Prepared over 300 mixed drinks and poured wine, beer and nonalcoholic beverages per shift.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Planned and updated menus to capitalize on changing trends in customer preferences.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Worked with management to plan and implement special events to boost customer numbers and profits.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Engaged in small talk with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Offered preferred tables and other special accommodations to VIP customers.
Produced and balanced daily and weekly sales reports to assess and coordinate staff.
Prepared and served over 300 drinks per shift in high-volume environment.
Monitored patrons to keep alcohol consumption at designated levels.
Upsold customers from shelf to premium brands to help boost sales.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Reduced inventory losses by creating new drink menu items to move older products.
Stocked bar with beer, wine, liquor and related supplies.
Trained over 100 new bartenders to increase knowledge of drink preparation and upselling techniques.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.

Oakview At Home | Thousand Oaks , CAServer01/2003 - 03/2003

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Collaborated with host, bus person and cook to serve up food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Reviewed identification for patrons before serving alcoholic drinks.
Processed customers' payments and provided receipts.
Calculated charges, issued table checks and collected payments from customers.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Greeted newly seated guests quickly and efficiently.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Prepared and served cold, hot and cold beverages to guests.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Education and Training

President William Mckinley High School | City, StateHigh School Diploma06/2001

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Barback Resume Example

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