I am a sales oriented professional with interest in pursuing a career in outside sales. I am an entrepreneur with 10+ years of experience in the bar and restaurant business with excellent selling and negotiating skills and a demonstrated history in developing a customer base in order to gain and increase sales. I am an energetic, outgoing and disciplined self-starter who is able to manage time effectively and work individually or in a team environment. Quick to develop relationships Consistently exceed sales goals Knowledge of state and local liquor laws Strong knowledge of beer, liquor and food products Exceptional customer service Strong problem solving skills Entrepreneurial spirit Financial budgeting and reporting Marketing of products and promotional events Training and development Effective leader Purchasing to include proposal development and negotiating Energetic self-starter with desire to succeed Wide range knowledge of beer and liquor products Point of Sales System (POS)-Using and programming
MS Office - Word, Excel, Power Point & Publisher
Bar & Restaurant Manager April 2012 to January 2015Cole Curtis Inc － Chandler, AZ
Dos Gringos April 2007 to March 2012
Consistently exceeded company sales goals Won many in-house sell contest in both team setting and individually Promote and deliver our company brand and culture to our customers Developed and maintained customer network to increase sales Oversee and direct staff to work effectively and efficiently Deliver food and alcoholic beverages to customer in a timely manner Greet and service customers with highly positive attitude and smile Trained over 50 new staff, including managers on Point of Sales System (POS), menu and daily duties Market and promote new products Successfully resolved customer complaints and issues Accountable for cleanliness of the business and premises.
Server & Trainer November 2001 to January 2007T&A Truong Inc.; dba All Starz Sports Bar & Grill － Tempe, AZ
Work directly with beer, liquor and food distributors on existing and new products to increase sales Develop, establish and maintain key customers in the territory to increase sales Plan and execute promotion events to increase sales Managing front and back of the house staff to ensure the smooth flow of operations Develop corporate event proposals for prospective customers Promote and deliver our business brand and culture to our customers Travel weekly to different food and liquor distributors to purchase products Create and review all marketing flyers from beer and liquor distributors Manage and resolve all issues from customers to maintain a healthy, safe and fun atmosphere Cold calling, mailing flyers and site visits to local business promoting products and services Organizing of liquor and beer products to maintain attractive displays Accountable for full understanding, maintaining and compliance of food and alcohol industry laws Order, purchase and inventory beer, liquor, food and other restaurant products Profit and loss analysis for budgeting and forecasting Accountable for all daily operations to improve quality, reduce costs and increase profit Train staff on Point of Sales system (POS), menu and preparation of food and alcoholic beverages Manage hiring and scheduling all front and back of the house staff Schedule maintenance for all leased equipment.
June 1994 to November 2001Merchandiser & Buyer - Phoenix, Tempe & Casa Grande
Displaying, stocking and organizing of products to maintain store attractiveness Monthly travel to out of state supplier locations to view, select and purchase products Directly worked with customers on special orders and non-stocked products Maintain inventory of all products Negotiate pricing and terms with distribution partners Plan, schedule and organize transportation to delivery products to multiple store locations Establish and maintain relationships with distribution partners Successfully develop and establish a strong relationships with customers to increase sales Hired over 100 employees for cashier, stocker and loading positions for 3 locations Analyze and forecast sales Plan and develop seasonal product inventory for multiple stores Very knowledgeable in selecting retail products in order to maintain high inventory turns.
Bachelor of Science : Supply Chain ManagementArizona State University － Tempe, AZSupply Chain Management
Title 4 Training Certificate - Basic Certificate earned in 2014, Management Certificate earned in 2016
Certified Food Manager-Maricopa County Environmental Health
Bilingual - Vietnamese and English
Basic, budgeting, cashier, Cold calling, delivery, English, forecasting, hiring, inventory, Managing, marketing, Market, Excel, MS Office, Power Point, Publisher, Word, network, Organizing, POS, pricing, profit, Profit and loss, promotion, proposals, quality, retail, Sales, scheduling, transportation, Vietnamese, view