A consistently positive and friendly person. Self-motivated and offer strong communication and quick thinking skills. Work effectively on teams, as well as independently. Enthusiastic team player and skilled multi-tasker with a passion for gardening.
Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
Devised unique events and special promotions to drive sales.
Oversaw bar inventory, restocked supplies and placed orders.
Managed customer service by training staff, overseeing operations and resolve issues in a timely manner.
Welcomed guests, provided answers to questions, and anticipated guests' service needs.
Ensured that guest complaints were handled in the most effective manner possible.
Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Exceeded customer product expectations by maintaining equipment to product quality products.
Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Reviewed work orders and communicated with prior shift to assess work needs for the day.
Managed inventory, maintained equipment and cleaned work areas.
Maintain full knowledge of bar and menu items and make recommendations.
Process cash, credit card and voucher payments.
Balance tills, accurately handle cash, process credit card payment batches and prepare bank deposits.
Collect money and make change.
Maintain a neat personal appearance.
Verify that guests at the bar are members or accompanied by a member.
Contact customers prior to delivery to confirm and coordinate delivery times.
Operate powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.
Unload cargo from truck with hand trucks and pallet jacks. Process work orders and prioritize jobs. Coordinate with freight forwarders to expedite international shipments.
Involved with the wonderful Elks organization. Volunteer at my daughters school. Proud father with the Girl Scouts of America.
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