Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Every customer should feel like they are the only one.
Full service restaurant background
Strong restaurant serving experience
Food and beverage handling expert
Ability to handle fast-paced environment
Ability to handle/resolve problems
Food handling knowledge
Red LionPortland, ORBanquet Server06/2017 to CurrentAccurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Prepared the buffet for dinner service. Regularly checked on guests' satisfaction. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Answered questions about menu selections and made recommendations when requested. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Observed diners to anticipate any additional needs and respond to requests Set up banquet tables
PLAID PANTRYPortland, ORCertified Sales Associate07/2015 to Current
Excellent customer care, stocking inventory, cleaning
Answer customers' questions about merchandise and advise customers on merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using cash register, and
accept cash or charge card for purchases.
Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Requisition merchandise from supplier based on available space, merchandise on hand, customer
demand, or advertised specials.
Stamp, attach, or change price tags on merchandise, referring to price list.
WOOTON'S PAINTING INCSt. Helens, OROwner/Manager07/2007 to 05/2012
Schedule the project in logical steps and budget time required to meet deadlines.
Confer with supervisory personnel, owners, contractors, or design professionals to discuss and
resolve matters, such as work procedures, complaints, or construction problems.
Prepare contracts and negotiate revisions, changes and additions to contractual agreements with
architects, consultants, clients, suppliers and subcontractors.
Prepare and submit budget estimates, progress reports, or cost tracking reports. Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer. Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems. Take actions to deal with the results of delays, bad weather, or emergencies at construction site. Inspect or review projects to monitor compliance with building and safety codes, or other regulations. Study job specifications to determine appropriate construction methods. Select, contract, and oversee workers who complete specific pieces of the project, such as painting or plumbing. Obtain all necessary permits and licenses. Direct and supervise workers. Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out. Evaluate construction methods and determine cost-effectiveness of plans, using computers. Requisition supplies or materials to complete construction projects. Develop or implement environmental protection programs.
RED LOBSTERGresham, ORBartender/Server01/2003 to 11/2003
Set-up of bar, prep bar for day, make drinks for servers, take care of customers by providing
excellent customer service, order food, deliver food and drinks, complete daily side work
Red LobsterVisalia, CABartender07/2000 to 05/2001
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other
Serve snacks or food items to customers seated at the bar.
Slice and pit fruit for garnishing drinks.
Collect money for drinks served.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps
such as persuading customers to stop drinking, or ordering taxis or other transportation for
Associate of Arts:TheaterPortland Community College, Portland, OR
Washington LCB Mixologist Permit
Washington Food Servers Card
Food Servers Card
cash handling experience, Prepare contracts, excellent customer service, customer care, Creative Problem Solving, inventory, fast learner, sales, cold calling, multitask management.