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Banquet Server Resume Example

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BANQUET SERVER
Summary

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues able to be handled on-site arise.

Skills
  • Relationship building and rapport
  • Business processes and procedures
  • Vacant unit monitoring
  • Policy enforcement
  • Issue escalation
  • Training and mentoring
  • Knowledge of leasing and market conditions
  • Microsoft Office
  • PPE use
  • Clerical
  • Data management
  • Project planning
Experience
Ovations Food Services LPOakland, CABanquet Server07/2007 to 11/2018
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Applied safe food handling and optimal cleaning strategies to protect customers from food borne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served plated dinners, buffet-style dinners and passed appetizers to guests not seated
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Calculated charges, issued table checks and collected payments from customers.
  • Set up for events with up to 1500 attendees, preparing serving and appetizer trays and setting tables.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maintained inventory of beverages and restocked inventory so it did not run out.
  • Worked my own bar at more then 40 raider games.
  • Won the team focus award being recognized as an exceptional employee.
Fedex ExpressOakland, CAMaterial Handler12/2017 to 06/2018
  • Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
  • Res
  • Loaded completed orders on pallets according to delivery numbers.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to team leads.
  • Sorting incoming shipments off the conveyor belt to target locations slides.
  • Scan and T stacked over 1000 packages per hour into shipping cans.
  • Weighed and tagged cans to be loaded onto planes and shipped to final destination.
Extra Space StorageCastro Valley, CAAssistant Property Manager12/2017 to 04/2018
  • Painted and waxed the entire property to keep looking nice and clean to boost rentals.
  • Created a new checklist sheet of daily operations that is used in more then 3 different site locations.
  • Showed units to potential tenants and answered questions about life in community.
  • Conducted tours of vacancies with prospective tenants.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Secured average of 30 rental agreements each month after developing outstanding relationships with community members.
  • Inspected property every week, took pictures and wrote reports regarding findings for submission to district manager.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Boosted the sites google rating to 5.5 by providing excellent customer service to every prospective tenant.
  • Lowered the percentage of unpaid units through collection calls following company process.
  • Checked rental eligibility by following ExtraSpace's verification process.
Education and Training
High School Diploma06/2009Hayward Adult School, Hayward, CA
  • 3.85 GPA
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Resume Overview

Companies Worked For:

  • Ovations Food Services LP
  • Fedex Express
  • Extra Space Storage

School Attended

  • Hayward Adult School

Job Titles Held:

  • Banquet Server
  • Material Handler
  • Assistant Property Manager

Degrees

  • High School Diploma 06/2009

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