MBA qualified Banking Manager with over 7 years client interface and revenue growth experience.
Responsible for offering a full scope of bank products/services and educating the banking office staff on products and services. Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals, quality and adherence to deadlines.Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.Reported and consolidated company financial performance.Complied with federal, state and company policies, procedures and regulations. Communicated with customers, employees and other individuals to answer questions and explain information.
Responsible for growing balance sheets to predetermine annual goals. Proactive generating of new customers and business banking customers through external call efforts. Educated the banking office staff on products and services. Developed and implemented business and sales plans, team working towards goals.Built and expanded quality personal and business customer relationships through individual and team product sales and referrals to specialized areas. Fostered and developed community relationships. Complied with bank security and operational practices.
oOffering a full scope of bank products and services
oMaintain excellent customer service and confidentiality
Coordinated the activities of various departments. Provided excellent customer service. Hired and interviewed new employees. Responsible for payroll, accounting, and budgeting. Monitored sales per labor hour.
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