Banker with an extensive career in financial services and a track record of driving sales and boosting company morale.
Received an internal audit score of 96.8. Created strategies to develop and expand existing customer sales, achieving 133% of sales goal.
Responsible for guiding and leading the sales and service activities provided to individual consumer customers. Drive results by developing associates, expanding customer relationships, achieving sales goals and exceeding customer service expectations.
Responsible for administration and efficient operation of the banking center, in accordance with approved bank objectives and guidelines, with strong focus on banking center growth, profitability, employee development and performance to bank standards. Received leadership, gold club awards, and 100% mystery shop scores.
Open and close banking center, resolve customer issues, lobby manage, order supplies and cash, approve teller transactions. Sales of financial products and services, establish retain, and strengthen customer relationships through customer service.
Marketing, Accounting, Finance, Retail and Sales Management.
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