, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. I have also been a hardworking Landscaper skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. Effectively used power tools and equipment to maintain healthy plants. History of working alone or with performance-oriented team to complete more than 170 weekly jobs.
Skills
Consumer Banking
Team Leadership
Reviewing Documents
Staff Training
Professional demeanor
Strategic Planning
Cash Handling
Risk mitigation
Educating clients
Basic clerical knowledge
Product Knowledge
Team Building
Business administration
Staff Management
Strong team-builder
Coaches team members
Work History
Banker, 11/2019 - Current Think Bank – Edina, MN,
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Promoted products or services to each customer to consistently achieve sales targets.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Opened, closed and updated accounts for customers.
Evaluated client financial positions and identified most appropriate banking products.
Represented bank at community events to establish strong ties and promote business.
Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
Developed tailored solutions to meet individual banking needs.
Educated customers on use of banking website and mobile apps.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Replenished ATM funds in empty canisters prior to validation process.
Introduced customers to other bank team members to help meet financial needs.
Mentored newly hired team members on appropriate responses to patron questions.
Executed wire transfers, stop payments and account transfers.
Established rapport with new clients to increase satisfaction and loyalty.
Counted, verified and handled bank deposits and armored car transactions.
Identified potential needs through observation, questioning and listening.
Counted cash drawers and made bank deposits.
Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Managed team of 9 employees, Encouraging training, and professional growth of employees.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Trained new employees in cash handling procedures, bank policies and branch procedure to promote compliance with established standards.
Performed teller, personal banker and ATM functions during high-volume business periods to offer expeditious service to customers.
Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
Developed strategic plans for day-to-day financial operations. When management was not available I would set the morale and work ethic of the team through morning huddles.
Used hand-held scanners and physical logs to accurately track item movements.
Sorted items according to its destination.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
Landscaper, 06/2014 - 10/2020 E. & J. Gallo Winery – Acampo, CA,
Worked with customers to develop designer landscaping plans with budgets in excess of $5000.
Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness. I am licensed in the State of North Carolina.
Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
Reviewed plans and designs to verify completeness of grounds work..
Educated and trained employees and members of public on plant biology and health.
Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
Maintained grounds including trimming, weeding and general clean-up.
Monitored weekly and daily scheduled tasks to achieve workflow efficiency.
Installed and maintained landscapes at homes, offices and parks.
Assisted with weekly project planning and crew scheduling.
Engaged potential leads through great service and product knowledge, turning hundreds of prospective clients into paying customers.
Education
High School Diploma: , Expected in 06/2014 - West Mecklenburg High School - Charlotte, NC GPA: Status -
Associate of Arts: Business Administration, Expected in 05/2019 - Central Piedmont Community College - Charlotte, NC GPA: Status -
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