banker resume example with 7 years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
I have worked customer service since my very first job. I enjoy the one on one that i get with customers and being able to help build those relationships with potential and existing customers. I believe that the best way to do your job is to make sure that you do everything you can to help make sure the customers needs are met and they are able to be ate ease knowing that you will take care of them in any situation. I am a experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Also i believe that i am a hardworking banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. I am up for a challenging position with room for advancement.
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Think Bank – Rochester, MN,
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Assisted customers with setting up or closing accounts, and signing up for new services.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Completed mock audits monthly
- Order cash shipments
- Process disputes for customers.
- Cross-sell to existing customers.
- Listen to customers needs to help find best fit for account.
- Lease line marketing.
- Perform basic duties such as deposits, withdrawals, money orders and ordering checks.
- Processed quarterly vault and ATM audits with zero error.
Boys Town – Missouri Valley, IA,
- Completed daily and weekly logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Checked prices and calculated totals for accurate invoice processing.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Helped stock crew minimize product loss and backroom inventory.
- Completed Low Inventory walks several times a week to help control our truck inventory and help keep the backroom as low as possible.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Completed physical inventory counts each day.
- Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
- Worked with managers to help with less shrinkage.
Chewy – Dallas, TX,
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns.
- Completed End of week and new week paper work and documents.
- Weekly audits of the front end of the store including lotto, cash and documents.
- In charge of ordering cash and doing shipment in/out.
- Issued receipts and processed refunds, credits, or exchanges.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Opened and closed store independently when needed and prepared morning cash pick up for manager.
- Checked prices for customers and processed items sold by scanning barcodes.
- Maintained organized checkout area and swept floors and emptied trash cans.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored customers for signs of security concerns and escalated issues to management.
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Conferred with senior management to handle and correct disciplinary or knowledge issues.
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
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Resume Overview
School Attended
- Stepping Stones High School
Job Titles Held:
- Banker
- Inventory Specialist
- Customer Service Associate
Degrees
- High School Diploma
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