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bank teller resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Administrative support professional offering diverse skills including Microsoft Office programs and banking experience. I am a qualified employee with over three years of customer service experience who is able to work independently and efficiently. I am dependable and able to multi-task without sacrificing quality. Working well under pressure, customer satisfaction is always a priority. Motivated and educated, I am ready to achieve great success.

Accomplishments
  • Achieved President's List for Spring Semester of 2022 at Wallace State Community College
  • Awarded Who's Who Award April of 2022 at Wallace State Community College
  • Achieved Dean's List for Fall Semester of 2021 at Wallace State Community College
  • Graduated Top 10% from Fairview High School
Skills
  • Bilingual (Fluent in Spanish and English)
  • Account Updating
  • MS Programs (Office, Word, PowerPoint, etc.)
  • Computer Proficiency
  • Bookkeeping
  • Call and Email Handling
  • Currency Counting Machines
  • Information Processing
  • Discrepancy Resolution
  • Currency Handling
  • POS Inventory System Operation
Work History
04/2021 to 07/2022
Bank Teller Pacific Western Bank Carlsbad, CA,
  • Scanned loans and customer documents using the Jack Henry Banking System.
  • Completed and obtained monthly certificates in the BAI Learning Management System.
  • Answered phone calls in a safe and timely manner in order to provide customers with necessary information.
  • Assisted customers with deposits, withdrawals, loan payments, and any other further assistance necessary.
  • Assisted other offices when they became short staffed.
  • Completed highly accurate, high-volume money counts using both manual and machine-driven methods.
  • Logged cashier's checks and other transactions to keep account records accurate.
  • Was able to provide customer records on demand, such as account statements and check copies.
  • Used computerized financial data to find answers to questions about specific accounts.
  • Reconciled the cash drawer and corrected any inconsistencies.
  • Completed special procedures such as ordering new checks, stopping payments, and investigating identity theft for customers.
  • Responded to customer concerns and questions on a daily basis.
  • Completed administrative tasks such as receiving and sorting mail, preparing packages for delivery, and scanning documents in a timely and efficient manner.
01/2021 to 04/2021
Office Assistant American Senior Communities Avon, IN,
  • Evaluated and counted all money, including tills and all the money in the office, and made sure to secure all currency at the end of each shift.
  • Created a schedule every day to allow cashiers to attend lunches and breaks in a timely manner.
  • Made sure that cashiers completed their designated tasks each day.
  • Answered phone calls assisting customers with currents sales and any additional information.
  • Cashed checks and verified the validity of checks.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Received and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Handled all incoming and outgoing correspondence, made copies, and sent faxes.
  • Was the main point of contact for all outside vendors who needed access to the building.
  • Was in charge of managing social media accounts.
  • Made sure to keep office clean and organized.
  • Was in charge of day-to-day office operations as well as equipment maintenance.
  • Managed a multi-line telephone system and greeted claimants during office visits.
  • Kept track of deliveries by comparing merchandise to invoice paperwork and reporting any discrepancies to the supervisor.
  • Assisted customers in completing their purchases by moving heavy items, collecting payments, and bagging purchases.
05/2019 to 01/2021
Cashier Michael Kors Michigan City, IN,
  • Processed credit cards, checks, gift cards, and coupons.
  • Kept checkout areas clean, and performed other cleaning tasks such as mopping floors and emptying trash cans.
  • Provided excellent customer service by scanning and bagging groceries quickly and courteously.
  • Trained team members to work as cashiers in accordance with company policies and procedures.
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Greeted customers with a smile and offered prompt and dedicated assistance.
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.
  • Helped customers by answering their questions and completing their requests.
  • Independently resolved issues with POS systems, card readers, and receipt printers to avoid customer delays.
  • Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
Education
Expected in 12/2022 to to
Associate of Science: Business Administration
Wallace State Community College - Hanceville - Hanceville, AL
GPA:
Expected in 05/2022 to to
Associate of Applied Science: General Education
Wallace State Community College - Hanceville - Hanceville, AL
GPA:
Expected in 05/2020 to to
High School Diploma:
Fairview High School - Cullman, AL
GPA:

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Resume Overview

School Attended

  • Wallace State Community College - Hanceville
  • Wallace State Community College - Hanceville
  • Fairview High School

Job Titles Held:

  • Bank Teller
  • Office Assistant
  • Cashier

Degrees

  • Associate of Science
  • Associate of Applied Science
  • High School Diploma

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