Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details. Expertise in analysis and streamlining processes and systems.
Bring management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.
Calculated and processed ACH debits to more than 2,000 agent locations for funds due for money order sales.
Balanced receivables for money order sales in excess of $100 million per month.
Managed three employees responsible for calculating and processing ACH debits to agent bank accounts for funds due from money order sales.
Designed and worked with developer to implement an automated ACH debit program. Program simplified and increased accuracy of the ACH debit process.
Designed the first version of the Global Express bill payment platform. Worked directly with developers on programming and testing. The bill payment platform was released to agent locations in 1996. This was the start of a product offering that allowed Global Express to thrive as money order sales began to decline.
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