Customer driven employee with over 5 years in customer service. Spent the last 2 1/2 years in retail banking. Hardworking and dedicated to putting customers first.
Received multiple five-key awards emphasizing the culture and focus of the company leading to a promotion from Teller to Retirement Service Specialist at JPMorgan Chase & Co.
Delivered prompt, accurate and excellent customer service.
Adhered to JPMorgan Chase & Co. security and audit procedures.
Examined checks for identification and endorsements
Handled escalated customer issues.
Conducted withdrawals, deposits, and maintenance on retirement accounts
Graduated with a 3.2 GPA Core 40 diploma
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