Accomplished Regional Manager with over 20 years of managerial experience in a restaurant/retail setting. Areas of expertise include sales, recruiting, training, administrative, and people management.
Proficiency in Microsoft Office
Training and Development
Creative Problem Solving
Managed 30-42 cafes bakery departments.
Supervised 3-8 Bakery Market Managers & 80-100 bakers in - MD/DE/NJ.
Manage all training systems for BMM's and baker staff.
Responsible for all recruitment and selection for all of the bakery department.
Facilitate monthly training meetings for all bakery staff.
Ensure all bakes met established Panera Gold Standards.
Ensure all cafes met all cleanliness guidelines established by Panera.
Supervised 30 plus unioned employee's on 3rd shift.
Responsible for all employee training.
Managed the process of preparing food for all breakfast flights going out of BWI airport.
Responsible for scheduling and shift deployment of all employees.
Upheld food handling standards.
Responsible for meeting all P & L targets.
Prepared routine legal correspondence and memoranda for attorney partners. High School work study program.
Clerical duties - typing, filing, copying documents, and answering phones.
Monitored computer systems and programs - fixed all issues that occurred.
Effectively controlled the release of proprietary and confidential information for general client lists. Responsible for cash handling at the register and all banking duties.
Handled all recruiting and selection for restaurant - Associate and Management.
Managed the P&L and all variable costs relevant to the business.
Managed all cleaning systems as well as food handling processes in the restaurant.
Responsible for all bookkeeping/accounting processes in the restaurant - billing, inventories, paper costs, etc.
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