September 2001-CurrentBakery Clerk | Jewel-Osco | Oak Lawn, IL
Arranged bakery displays to showcase goods in an attractive manner.
Offered information and suggestions regarding menu items and offerings.
Packaged customer purchases with care and organization to facilitate satisfaction.
Greeted guests and documented orders.
Provided superior customer service to cultivate guest satisfaction.
Trained new bakery staff on company policies and POS system use.
Monitored inventory and reported low stock to supervisor.
Assisted bakers with procuring necessary ingredients from inventory area.
Prepared and maintained inventory records.
Ensured compliance with relevant regulatory employment rules and standards.
Developed knowledge about products and sales items to answer shoppers' questions.
Lifted and maneuvered boxes weighing up to  pounds.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Inventoried and restocked items throughout day.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Assisted guests with finding items.
Refilled and rotated items on shelves to maintain well-stocked inventory.
 years retail experience.
Kept facility compliant with health codes, sanitation requirements and license regulations.
Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
Unloaded trailers, received merchandise, verified orders and broke down produce loads.
Consistently provided professional, friendly and engaging service.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Resolved guest complaints quickly and efficiently.
Established and maintained a positive work environment.
Offered enthusiastic and personable service to all customers.
 years leadership experience.
Offered product samples, answered questions and helped customers find items.
Set up advertising signs and displays on shelves, counters and tables.
Maintained accurate department signage and pricing.
Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.
Decorated cakes, cupcakes, cookies and special occasion trays.
Stocked and maintained cleanliness of stations.
Expertise in baking artisan breads and pastries.
Packaged and labeled products.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
Provided friendly and attentive service.
Kept cases and shelves clean and well stocked.
Effectively listened to, understood and clarified guest concerns and issues.
Operated and sanitized all equipment in a safe and proper manner.
Kept store floor free of hand baskets and shopping carts.
Assisted co-workers whenever possible.
Set performance expectations and provided honest feedback.
Operated all kitchen equipment adeptly.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Adhered to safe work practices.
May 1998-July 2000Plannogram Specialist | Kmart 4104 West 95th Street | Oaklawn, IllinoisStocked all merchandise throughout the store. Rearranged all product and merchandise throughout the store. Dismantled and reset, and old and new plannograms.