Spencer GiftsFargo West Fargo, NDBakerProvide excellent customer service by courteously greeting customers and efficiently process transactions within busy, fast-paced retail environment. Operate cash register by performing data-entry of products, utilizing scanners and computers to itemize and total customer purchases. Collect payments and make change for cash transactions; and balance drawer at the end of each shift, do cash drops and bank runs as needed. Assist with store stocking, floor-sets and opening/closing procedures. Maintain store cleanliness and maneuverability, set-up displays of products. Answer phones when customers call. Investigate and resolve customer complaints as needed. Manage inventory data-entry, shelf stocking and pricing activities and maintain in-store inventory and stocks. Inspected merchandise for quality and quantity. Operate data entry devices, such as 10- keyboard. Duties included verifying data in the internal systems and preparing materials for printing. Batching down daily mail and scanning it into the system to be indexed. Operate data entry devices, such as 10-keyboard and photo composing perforator. Duties included verifying data in the internal systems and preparing materials for printing. Spent the majority of time keying with 10-key data entry. Provide excellent customer service by courteously greeting customers and efficiently process transactions within busy, fast-paced environment. Operate cash register, utilized scanners, and computers to itemize and total customer purchases. Collect payments and make change for cash transactions; and balance drawer at the end of each shift, do cash drops as needed. In charge of baking all breads, cookies, and pastries, and making all deli items when ordered. Manage shelf stocking and pricing activities and maintain in-store inventory and stocks. Provide excellent customer service by discussing and advising clients regarding photo types, backgrounds and positions. Greeted incoming customers and clients and set up backgrounds for photos. Answered phones and performed data entry to set up new client accounts and set appointments. Up sold products and advised customers on photo packages and ran cash register at check out. Took photos of clients and produced optimum photographs for clients using variety of technical equipment, including cameras, lighting equipment and accessories. Edited, enhanced and designed images: Cropping the image, lighting/brightness, technical effects and saturation level. Working in a call center environment, responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Provided excellent customer service as the liaison between creditors and customers and manages overdue accounts. Performed data entry in the internal systems to ensure all customer information is correct, including phone numbers and addresses. Listen to customer's story and determine if debt can be collected. Purge records if debt has been satisfied and report satisfied debts to credit bureaus. Follow federal and state laws dealing with debt collection. Provide excellent customer service by interacting with customers and visitors to the bakery area in a pleasing manner. Ensured that customers' needs and requirements are served and met. Ensured that fresh stocks of bakery products are displayed always. Coordinate bakery functions, and product preparation with chefs, fellow bakers and other staff. Replenish finished bakery products with fresh stocks on the shelves. Displayed cakes, pastries, bread, donuts and other bakery products on the shelves, counters and bins. Check and inspect and remove outdated and stale products from off the shelves and counters. Strictly adhere to and comply with food safety laws and practices.
July 2008 to April 2010
Wal-MartWahpeton, NDProduce AssociateResponsible for the proper stocking and rotation of merchandise in the produce department, including cutting, rotating, watering, and merchandising of products to ensure fresh, high quality offerings. Responsible for proper inventory control to maximize product freshness and availability. Provided excellent customer service by answering phones and in person questions from customers about produce products. Helped increase sales by recommending additional items to customers.
August 2007 to January 2008
Prime Wood IncWahpeton, NDVeneer Glue SpreaderRun and clean glue machine, start machines, and turn valves or move controls to feed, admit, apply, or transfer materials and adhesives, and to adjust temperature, pressure, and time settings. Fill, feed and pull veneer from glue machine and make adjustments as necessary to ensure that completed products meet standards and specifications. Tap and stack wood on veneer, remove and stack completed materials or products, and restock materials to be joined. Push down the assembly line as required. Remove jammed materials from machines and re-adjusted components as necessary to resume normal operations.
Wyndmere Public High School Wyndmere, ND, USDiplomaDiploma, Wyndmere Public High School, Wyndmere, ND