Recognized sales leader and training director who is goal oriented, and has an extensive background in administration, managing and hospitality fields. Highly motivated individual who possesses a professional attitude, energetic and result-oriented team player who can provide a high degree of leadership that will inspire confidence in junior staff, who possesses the ability to work in any fast-paced environment, and multi-task successfully when handling unexpected challenges, with a positive attitude and willingness to be accountable for all operations whilst managing a shift. Seeking a position in an environment where I can utilize my experience and my knowledge to add value to an organization and obtain the opportunity to work with successful minded and professional leaders in order to reach my goals and expand my growth in the field.
Effective communication with both children and adults.
Family House of 2 Children'sJanuary 2014 to May 2014BABYSITTER Brownsville, TX
Bathed, dress and feed the girls.
Change diapers and provide toilet training.
Arrange activities, games and day trips to give enjoyment and exercise to kids.
Take complete responsibility of children in the absence of parents.
Perform light housekeeping tasks
Family CsastillejaMarch 2012 to December 2013childcare worker/ babysitter Brownsville, TX
House of 3 Children's (girl 11 years, boy 7 years, baby 9 months).
Prepare food recipe and meals for children in line with the mom directions.
running everyday jobs & other scheduled housekeeping duties.
Watched over children's homework assignments.
Assisted parents in child control and family management.
Bathed and dressed infants and toddlers.
Took care of plants
Divas Dress to Impress Shoe & BoutiqueJanuary 2010 to January 2012Manager & Shift Supervisor Brownsville, Tx
Responsible for accounts receivable/payable, bookkeeping, reports, inventory, payroll and banking.
Managed and motivated employees to ensure they met and exceeded their sales and career goals while providing excellent customer service and support to clients' concerns.
Assisted the store manager in daily operations of the store (occasionally assuming store responsibility in their absence).
Received, checked and shelved all merchandise products and assisted manager in placing purchase orders and managing inventory and took responsibility of keeping store clean and uncluttered.
Completed all training materials and communicated company newsletters and other information to staff regularly.
Work with the staff to create sale strategies and cooperative efforts.
Directed, Managed, and coordinated sales staff in multiple outlets.
Mentored, motivated and trained staff and new members of the team to deliver better and successful results.
Managed the any and all shifts of the work premises and was Responsible for all cash management during the shift and assured all registers where balanced at the end of the day La Valentina Restaurant Started off as waitress & head hostess and later was promoted to restaurant Assistant Manager.
Jan-Ago-2010/ Brownsville, TX 78520.
Assimilate to various roles as head hostess, server's assistant and an active server with the ability to multitask and coordinate work flow.
Assisted kitchen manager with expo as well as other servers on the floor.
Conducted training for new servers staff to greet guests in a friendly and professional manner and being able to accommodate to any request while seating guests at appropriate tables and created organized floor plan designs.
Helped coordinate catering orders and participate in catering events along with multiple chefs.
Organize and prepare reservations and to-go orders.
Communicate with all customers to ensure quality satisfaction with both food and service and respond appropriately to customer complaints and brought any issues to the attention of a manager as needed.
Communicate with management, kitchen staff, and serving staff to ensure effective customer flow in a very successful manner.
Responsible for accounts receivable/payable, bookkeeping, reports, inventory, and banking.
Provided leadership to a team of three to eight servers during a shift while recommending capable staff members for promotions and advancement Ed-Mar Staffing Solutions -Secretary & Receptionist/2006 Matamoros,Tamaulipas Mexico.
Screened telephone calls, inquiries and requests, and handled them when appropriate Greeted and guided visitors, organized and maintained diaries and made appointments Reviewed incoming email, faxes and letters.
Produced documents, briefing papers, reports and presentations, carried out background research and presented findings into subjects the manager was dealing with Organized and attended meetings in order to ensure the manager was well prepared Regularly stood in for the manager and delegated work to others in his absence Handled confidential paperwork of clients with multiple policies Translate Corporate Letters and meetings with policy holders and members of the company.
Universidad I.C.E.S.T2006Accounting DegreeMatamoros, Mexico
Preparatoria Juan Jose de La Garza2005High School DiplomaMatamoros, Mexico
Middle School2001Typing certificate Elementary Primaria Miguel HidalgoMatamoros, Mexico