Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
My main objective is to be able to demonstrate what team work looks like. I believe anything can be accomplished with a positive attitude and plenty of communication.
Skills
Meal and snack preparation
Bathing, grooming and dressing
Age-appropriate routines
Exercise and outdoor activities
Inbound and outbound calling
Problem-solving abilities
Schedule mastery
Microsoft Office expertise
Data evaluation
Organizational strengths
Customer relations
High-energy attitude
Adaptive team player
Courteous demeanor
Credit card payment processing
Experience
06/2020 to CurrentFast Food CashierTraditions Spirits | Sulphur, OK,
Restocked workstation with supplies and communicated out of stock items to management.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Completed opening, closing and shift change tasks to promote store efficiency.
Reviewed contents on food trays to check receiving complete order.
10/2019 to 01/2020BabysitterCity Of Ballwin | Ballwin, MO,
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Improved group and individual behavior with positive management strategies.
Secured indoor and outdoor premises to protect children under care.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Assisted children with bathing and potty training to instill good hygiene from young age.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Monitored children's safety and well-being to prevent accidents and falls.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Provided healthy and nutritious snacks and meals according to individual needs.
12/2017 to 03/2019Front Desk ReceptionistAimbridge Hospitality | Dixon, CA,
Arranged special accommodations for guests to maintain optimal satisfaction
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Solved minor customer issues and escalated major problems immediately to HR manager.
Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
Provided key administrative support to all coworkers, taking on tasks such as escorting patient to evaluation room and/or cleaning equipment when needed during peak times.
Balanced cash register to accurately reflect all transactions.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
Input customer data using WebPT software and made immediate updates to reflect any changes.
Assisted with administrative tasks, including filing, answering phones and scanning.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Managed customer complaints and rectified issues to complete satisfaction.
Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
08/2017 to 09/2017HostessBeaver Creek Ski Resort | Beaver Creek, CO,
Managed guest expectations by relaying information regarding hours, wait times and specials.
Answered telephone to provide establishment information and take party reservations.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Monitored dining area to assess server capacity and accurately estimate wait times.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Answered phones politely and promptly, accurately recording and confirming reservations.
Answered customers' questions about hours, seating, current wait time and other information.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Notified servers after seating parties in section for prompt service.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Education and Training
Expected in 06/2017High School Diploma | Eleanor Roosevelt High School, Eastvale, GPA:
Expected in | PsychologyNorco College, Norco, CAGPA:
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