Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

My main objective is to be able to demonstrate what team work looks like. I believe anything can be accomplished with a positive attitude and plenty of communication.

Skills
  • Meal and snack preparation
  • Bathing, grooming and dressing
  • Age-appropriate routines
  • Exercise and outdoor activities
  • Inbound and outbound calling
  • Problem-solving abilities
  • Schedule mastery
  • Microsoft Office expertise
  • Data evaluation
  • Organizational strengths
  • Customer relations
  • High-energy attitude
  • Adaptive team player
  • Courteous demeanor
  • Credit card payment processing
Experience
06/2020 to Current Fast Food Cashier Traditions Spirits | Sulphur, OK,
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reviewed contents on food trays to check receiving complete order.
10/2019 to 01/2020 Babysitter City Of Ballwin | Ballwin, MO,
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Improved group and individual behavior with positive management strategies.
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Provided healthy and nutritious snacks and meals according to individual needs.
12/2017 to 03/2019 Front Desk Receptionist Aimbridge Hospitality | Dixon, CA,
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Solved minor customer issues and escalated major problems immediately to HR manager.
  • Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
  • Provided key administrative support to all coworkers, taking on tasks such as escorting patient to evaluation room and/or cleaning equipment when needed during peak times.
  • Balanced cash register to accurately reflect all transactions.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
  • Input customer data using WebPT software and made immediate updates to reflect any changes.
  • Assisted with administrative tasks, including filing, answering phones and scanning.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
08/2017 to 09/2017 Hostess Beaver Creek Ski Resort | Beaver Creek, CO,
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Notified servers after seating parties in section for prompt service.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Education and Training
Expected in 06/2017 High School Diploma | Eleanor Roosevelt High School, Eastvale, GPA:
Expected in | Psychology Norco College, Norco, CA GPA:

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Resume Overview

School Attended

  • Eleanor Roosevelt High School
  • Norco College

Job Titles Held:

  • Fast Food Cashier
  • Babysitter
  • Front Desk Receptionist
  • Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)

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