LiveCareer-Resume

babysitter resume example with 10 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated worker with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Chore Assignments
  • Activity Planning
  • Creating Good Habits
  • Meal Planning and Preparation
  • Emergency Situations
  • Allergy Understanding
  • Basic Housecleaning
  • Meal Organizing
  • Disciplinary Enforcement
  • Positive Reinforcement Methods
  • Homework Support and Assistance
  • Comfort Care
  • Excellent with Young Children
  • Safe Transporting
  • Paying Bills
  • Parent Relationship Development
  • Room and Public Space Cleaning
  • CDC Sanitation Guidelines
  • Team Support and Collaboration
  • Guest Service and Support
  • COVID-19 Safety Procedures
  • Guest Satisfaction
  • Department Coordination
  • Staff Management
  • Data Entry and Maintenance
  • Call Documentation
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Correcting Discrepancies
  • Answering Customer Questions
  • Critical Thinking
  • Answering Emails
  • Patient and Empathetic
  • Skilled in Microsoft Office
Work History
09/2022 to Current Babysitter Breckenridge Grand Vacations | Breckenridge, CO,
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Assisted with light housekeeping duties as well as running errands.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Transported children to and from school, medical appointments and extra-curricular activities.
02/2021 to 09/2022 Customer Service Representative Uline, Inc. | Temecula, CA,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
03/2014 to 01/2021 Housekeeping Team Leader Erickson Living | Catonsville, MD,
  • Managed staff of 6 housekeepers.
  • Communicated repair needs to maintenance staff.
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Coordinated household cleaning service operations and managed client relations.
  • Evaluated employee performance and developed improvement plans.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Polished glass surfaces and windows.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed spot-cleaning on furniture stains.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Delivered quality customer service to address urgent needs and cleaning requests.
10/2012 to 03/2014 Hostess/To-Go Specialist Texas Roadhouse | City, STATE,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Expected in to to No Degree | Animal Science Sam Houston State University, Huntsville, TX GPA:
Expected in 04/2015 to to Associate of Arts | Lonestar College, Kingwood, TX, GPA:

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Resume Overview

School Attended

  • Sam Houston State University
  • Lonestar College

Job Titles Held:

  • Babysitter
  • Customer Service Representative
  • Housekeeping Team Leader
  • Hostess/To-Go Specialist

Degrees

  • No Degree
  • Associate of Arts

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