B&D Burgers Resume Example
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B&D BURGERS
Professional Summary
Results-focused Supervisor offering 5 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Skills
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Work History
02/2019 - CurrentB&D Burgers | Res-Care, Inc. - Racine , WI
- Trained team members in successful strategies to meet operational and sales targets.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored employee performance and developed improvement plans.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Promoted to Assistant Manager after only 3 months with company.
- Applied customer feedback to develop process improvements and support long-term business needs.
05/2018 - 01/2019Ted's Montana Grill | Shannon Ebersold - City , STATE
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Verified compliance in preparation of menu items and customer special requests.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Oversaw grill, stove and oven and cleaned all equipment after every shift.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Supervised and enhanced work of 4-person team producing more than 200 plates per day.
10/2015 - 05/2018Zaxby's | Mathew McDearmid - City , STATE
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Answered questions about store policies and concerns to support positive customer experiences.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Walked through store areas every 30 minutes to identify and proactively resolve issues negatively impacting operations.
- Supervised team of 10 employees and provided feedback on performance.
08/2014 - 07/2016Medical Records Clerk | OrthoAtlanta - City , STATE
- Received and processed medical records requests.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Input data into computer programs and filing systems.
- Interacted and communicated easily with department personnel and public.
- Reviewed charts and flagged incomplete or inaccurate information.
- Managed system conversion and maintained minimal downtime during updates.
- Sorted materials and filed according to guidelines.
- Responded to materials requests and retrieved necessary information.
- Audited records for accuracy.
- Received and routed medical records.
Education
05/2013Rockmart High School, City, StateHigh School Diploma:
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Resume Overview
School Attended
- Rockmart High School
Job Titles Held:
- B&D Burgers
- Ted's Montana Grill
- Zaxby's
- Medical Records Clerk
Degrees
- High School Diploma :
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