Talented Program Manager with track record of successful business relationships. Driven, resourceful and skilled at achieving marketing and outreach goals. Experienced with senior executive management. Strong skills in event planning and media logistics. Excellent background in analysis.
Advanced skills: MS Word, Excel, PowerPoint, Publisher, SharePoint, Adobe Contributor
Proficient skills: Adobe Photoshop, Illustrator, InDesign, MailChimp, Hootsuite, Canva
Conducted on-the-job training demonstrating principles, techniques and best practices of cyber and physical security to 15,000 employees across SDG&E, SoCalGas and Sempra Energy. Created computer based training modules. Wrote monthly newsletter and presentation materials for Information Security Advocates (Train the Trainer) program. Managed department's website. Devised communications strategies in conjunction with other departments to reach target audiences. Planned and publicized internal cyber events. Managed internal production of print and electronic materials to support awareness campaigns. Developed templates for e-newsletters, presentations and reports for department goals as well as Safety committee. Oversaw the development and launch of unique security awareness campaigns to engage employee base. Wrote unique monthly articles for cybersecurity website, including general and branded content. Maintained awareness of emerging technologies and industry standards. Prepared user friendly standard operating procedures documentation. Developed metrics used to determine areas for improvement via surveys and employee feedback methodologies. Served as a Chair of Safety Committee. Participated in safety stand downs. Conducted safety training as subject matter expert.
Addressed website/email inquiries facilitating technical responses. Coordinated logistics for corporate events with cybersecurity focus. Coordinated training needs for 60 staff. Coordinated all department functions. Wrote reports and correspondence for Senior Manager and Department Director. Created PowerPoint presentations and trained employees to increase efficiency. Created weekly dept status reports. Solicited stakeholder feedback and input through interviews and surveys.
Design and develop marketing and collateral materials for external customers. Coordinate and participate in client relationship-building activities and meetings. Identify issues with existing marketing material to drive improvements. Edit and revise marketing content to guarantee the highest quality of writing. Led presentations to internal teams. Worked with vendor to complete technical specifications of digital library management system. Managed library deployment inside SDG&E, SoCal Gas and Sempra Energy including creating tech manuals and training to key staff.
Supervisor, Site Selection - Recommend/approve new site locations. Maintain relationship with landlords, brokers and tenants, negotiate new leases, lease renewals, extensive travel required. Produce well-written reports for presentation to executive staff.
Supervisor, Mapping and Customer Analytics - Responsible to lead team in design, implementation, and evaluation of analytic initiatives. Produce analytic summaries for presentation to executive staff. Supervise teams' timely and accurate completion of reporting projects. Fulfill creation of soft or hard copy maps through mapping software.
Supervisor, Real Estate and Construction - Direct support to manager of Real Estate handling all department needs. Hire and train, supervise direct reporting staff including resource allocation. Set employee goals and objectives. Monitor staff performance including performance review. Evaluate, plan and implement new processes to maximize operations. Negotiate vendor contracts. Preparation and analysis of departments financial budget including revenue reconciliation.
Corporate Accounts - Negotiated complex contracts with medium and large corporations. Responsible to implement programs with staff of contracted companies. Created new programs such as Mailbox Management services for clients: HP, Agilent, Arizona State, The Flamingo Hotel LV, Dell, Toshiba and others.
The UPS Store (Corporate Accounts) employee of the year 1999, 2000, 2001
Nominated for Safety Leadership Award - SDG&E October 2015
Information Systems Security Association (San Diego Chapter)
Infraguard (San Diego Chapter) FIRST Robotics UC Davis Alumni
UC Davis Alumni
Business Mentor: The SuperNURDS, high school robotics team, San Pasqual High School Escondido, CA. Guide and mentor students on website mgmt., social media, grant writing, community outreach, weekly reports, fundraising and corporate sponsorship such as Caterpillar, Solar Turbines, Northrup Grumman, General Atomics, Teradata, Leidos, Qualcomm, Meziere, Escondido Union High School. Website http://www.frcteam3255.com
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