As an undergraduate student at the University of Iowa, I have experienced working in multiple settings ranging from sales to the healthcare system. Upon graduation in May, I intend to continue to pursue a career within the healthcare industry. I have enjoyed working with adults and children within this setting & believe I have great qualities to fulfill a healthcare career. Being able to communicate with individuals in the Latino community, allows me to further assist clients with communicative barriers. Having previous patient interaction experiences and residential support experiences, enable me to better connect with clients.
Bilingual: English & Spanish
Customer Service Skills Above Par
Word, Excel, & Powerpoint Proficiency
Award Recipient November 2014 to November 2014ASHA MSLP Program - Orlando, FL
Leadership Program (MSLP) Award through
ASHA (American Speech-Language-Hearing Association). Obtained educational focused programming and
activities to build upon and enhance leadership skills. Opportunity given to minorities that have been
historically under-represented within the ASHA professional fields. As part of MSLP reward, attended 2014 ASHA
Classroom Assistant August 2014 to December 2014University of Iowa - Iowa City, IA
Worked for the Center of Disabilities Center, as an assistant to a student with mobility impairments. I'd attend classes with him and assist in whatever needed, such as note taking and writing activities. I was asked to work again during the spring semester, however due to schedule complications I was unable to.
Residential Direct Support Professional May 2014 to August 2014MYEP (Mayor's Youth Empowerment Program) - Iowa City, IAIn May 2014, completed Mandatory Reporter Training: Recognition & Reporting of Child & Dependent Adult Abuse. Main job responsibilities were to support & advocate for adult clients with developmental disabilities. In charge of monitoring & reporting adult clients behavior. Assist each individual client with their goal plans. Administer medications to clients. Perform daily charting of everything that occurred during each shift.
Nursing Assistant October 2011 to April 2015University of Iowa's Hospitals & Clinics - Iowa City, IAAssist RN's with new admits and discharges. Take patient vitals, blood sugars, body weights'. Repositioned, fed, walked, & provided bathroom assistance for patients. Answered call lights and beeper messages. Charting experience using EPIC programming.
Teller August 2010 to October 2011West Bank - Iowa City, IAReturned to work from February 2012 to August 2013. Improved customer service skills with each customer. Teller Work involved: answering phone calls, balancing cash drawers, balancing ATM & advertise bank services.
Sales Associate July 2009 to August 2010GAP Outlet - Kansas City, KSWorked as a sales associate and worked on customer service skills. Answered phone calls, learned cash register skills & assisted with training new employees. Trained new employees at register and on the sales floor.
Education and Training
High School Diploma : 2010Sumner Academy - Kansas City, KS, US
Bachelor of Arts : Speech & Hearing Science, 2015University of Iowa - Iowa City, IA, USAMinor in Spanish
University of Iowa's Hospitals & Clinics on the Child/Adolescent
Inpatient Psychiatric Unit
Presently a Volunteer Mentor on Unit
student board leader (SLB) of the unit with projects. Mentor
and aid new volunteers on unit. Work as the teacher's aid. Assist patients with completing assessments & school work. Assist teachers & students with classroom activities.
MAD Award: Making A Difference Award through Volunteer Services in February 2015
Studied Abroad: India Winterim
Program at University of Iowa. Course was in Rehabilitative Medicine, from December
27, 2014 – January 17, 2015.
Visited hospitals and clinic's to observe the
manner in which therapeutic services are provided to clients in India
Interacted with client's and gained a better
understanding of the culture and history of India
Received Outstanding Achievement Award through Meenakshi Mission Hospital & Research Centre in Madurai, India
MSLP Award through ASHA - Class of 2014
Fluent in Spanish and English
Member of ASHA NSSLHA (National Student