(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Result oriented Information Technology leader.  Experienced in strategic and tactical planning, budget preparation and management, project analysis and execution, product evaluation and selection, vendor negotiations, team building and leadership with a constant focus on customer service.
Education and Training
State University of New York at Buffalo Buffalo, NY Expected in 2010 : Six Sigma Black Belt - GPA :
State University of New York Buffalo, NY Expected in 2000 : Healthcare Administration - GPA :
Erie County Community College Williamsville, NY Expected in 1985 Associate of Applied Science : Data Processing - GPA :
Great Lakes Credit Union - AVP IT PMO
Zion, IL, 11/2014 - Current
Developed and implemented organizational standards for the definition, planning, execution and philosophies for IT Project Management.  Oversaw the implementation of SharePoint for use internally, including site, form and workflow development.  Developed and Managed multi-million dollar operating and capital budgets.  Redesigned and managed IT work management tool and managed the overall IT Administrative functions including procurement, staffing and contracting.
Great Lakes Credit Union - Dir IT Financials and Physician Services
Bannockburn, IL, 07/2012 - 10/2014
Member of the IT Leadership team accountable for ensuring effective and efficient delivery of information technology in the following areas.  Renown and sub-licensed Physician Offices, Ambulatory and Outpatient Scheduling, Web/Retail applications, Interfaces, Help Desk and Data Center Operations, Telemedicine and DesKtop Support.
Major Accomplishments:
- Successful implementation of EPIC Ambulatory and Cadence across multiple practices for both Renown and sub-licensed locations.
-  Completion of Win XP to Windows7 conversion, approx 5,000 desktops
-  Met organizational needs for meaningful use and ACO needs through application development and reporting
Great Lakes Credit Union - IT Director, Business Applications - CHS Corporate IT
North Chicago, IL, 06/2009 - 06/2012
Directed the delivery, support and maintenance of Business Applications to meet the business objectives of the organization.  Supported the business strategies through planning, budgeting and implementing business applications.  
Major Accomplishments
-  Implementation of Soarian Financials, Scheduling and Contract Modeling across 3 acute care campuses and their primary care facilities.
-  Development of system wide electronic payment process through accounts payable system.
-  Development and implementation of purchasing contract load process
Great Lakes Credit Union - Equinox Program Manager
, , 10/2006 - 06/2009
Oversaw the implementaion and business redesign efforts related to our Soaring Clinicals and Soaring Financials implementations.  Responsible for ensuring that planning, budgeting and redesign efforts were implemented on time and within budget.
Major Accomplisments
-  Cleansing and consolidation of the master patient indexes for 4 acute databases (over 2 million records).   Bringing potential duplicates from over 8% to industry standard of 2%.
-  Development of custom integration strategy for maintaining clean MPI as we transitioned to Soaring Financials.
-  Successful implementation of the organizations first single clinical repository and standard clinical order entry system across 4 acute campuses.
-  Successful implementaion of Siemens Decision Support System.
Catholic Health System - Director, Clinical Operating Systems, Continuing Care Division
, , 09/2004 - 10/2006
Member of the Longterm Care, 12 locations, and HomeCare, 3 agencies, leadership teams responsible for the management of their IT systems.
Major Accomplishments
-  Implementation of Physician Order Entry Module for our LTC facilities.  Standardizing pharmaceutical dispensing policies and procedures.
-  Development and implementation of several custom electronic forms and reports supporting our home care clinicians using laptops in the field and thier management teams.
Catholic Health System - Director, Informations Systems
, , 2000 - 09/2004
Oversaw application delivery and support across a complex integrated health system.  Lead the planning, implementation, support and maintenance across all locations for all applications in the following areas..Clinical, General Financial, Long Term Care and Home Care.  Served the organization promoting efficiency, collaboration and standardization.  Maintained a major responsibility as part of the Information Systems Steering Committee.  Maintained responsibility for the operations of one of two major data centers.
Major Accomplishments
-  Implementation of a single clinical and financial system for our 13 longterm care facilities stressing standardization and best practices.
-  Implementation of a single dictation and transcription system across 5 acute care facilities.  Standardizing on physician databases and dictation process and allowing transcriptionists to work from home and sharing of workloads.
-  Implementation of a standard Radiology system across 4 acute care facilities. Delivered new tools allowing sign remotely.
-  Consolidated AS/400 based Home care application onto a shared central server reducing costs and increasing support.
Catholic Health System - Director, Information System - Sisters and St Joseph Hospitals
, , 07/1998 - 06/2000
Responsible for the planning, implementation, operations and support of all aspects of Information Management for 2 acute care organizations.
Major Accomplishments
-  Successfully completed system conversion for one acute facility, eliminating one of three CHS HIS platforms.  Data was converted to the detail level, standardized masterfulness, policies, procedures, reporting, operations and support for the 2 hospitals.  Implementation of standard General Financial applications(HR/Payroll/GL/Materials Management/AP) and T&A across all 4 acute facilities and 3 hospital based LTC facilities.
-  Installation of a single interface engine allowing central creation and management of interfaces and eliminated the need for point to point.
-  Successfully prepared the organization for yr 2000 in a highly customized environment.
-  Consolidated operations and support for the 2 facilities
-  Selection and implementation of a single pharmacy system for the 2 facilities, standardizing formulary and policy/procedures.
Catholic Health System - Director Information Systems - Sisters hospital
, , 05/1997 - 05/1998
Managed all aspects of information systems for the organization.  
Major Accomplishments
-  Implementation of a new hospital Laboratory Systems
-  Worked closely with lab vendor to develop a new nursing order entry module.
Catholic Health System - Programmer Analyst
, , 01/1990 - 03/1997
Responsible for the development and support of hospital applications.
Major Accomplishment
-  Design and development of Integrated Radiology Managment System
-  Design and development of integrated transcription system
American Computer Services - Contract Programmer
City, STATE, 1989 - 1990
Dana Farber Cancer Institute - Programmer Analyst
City, STATE, 1988 - 1989
Internation Health Specialists - Programmer Analyst
City, STATE, 1987 - 01/1988
SIHI Pumps - Programmer Analyst
City, STATE, 1985 - 1987

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School Attended

  • State University of New York at Buffalo
  • State University of New York
  • Erie County Community College

Job Titles Held:

  • Dir IT Financials and Physician Services
  • IT Director, Business Applications - CHS Corporate IT
  • Equinox Program Manager
  • Director, Clinical Operating Systems, Continuing Care Division
  • Director, Informations Systems
  • Director, Information System - Sisters and St Joseph Hospitals
  • Director Information Systems - Sisters hospital
  • Programmer Analyst
  • Contract Programmer
  • Programmer Analyst
  • Programmer Analyst
  • Programmer Analyst


  • Associate of Applied Science

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