Qualified Customer Service representative and Ramp Supervisor offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Customer Service with track record of developing a quality call center workforce.
Detail-oriented Pump room supervisor with 4 years in acquisitions and leadership roles. Diligent team player with extensive knowledge of contingency contracting operations.
Navy and Marine Achievement
Good conduct award
Enlisted Aviation Warfare Specialist
Enlisted Surface Warfare SpecialistPromoted to Ramp Supervisor after 6 months of employment.
Lead a work center team of 10 members in combat operations, including operating, maintaining and performing organizational maintenance on aviation fueling and lubricating oil systems on CVs, CVNs, and LHDs
observing and enforcing handling safety precautions and maintaining fuel quality surveillance and control in aviation fuel systems; supervising the operation and servicing of fuel farms and equipment associated with the fueling and defueling of aircraft ashore and afloat; Training, directing and supervising fire fighting crews, fire rescue teams, and damage control parties in assigned fuel and lubricating oil spaces.
Managed accounting operations, accounting close, account reporting and reconciliations. Renegotiated payment terms with hundreds of customers. Researched and resolved billing and invoice problems. Collected customer feedback and made process changes to exceed customer satisfaction goals. Achieved company's satisfaction by setting 2 milestones within 5 months, exceeding corporate target. Trained staff on how to improve customer interactions. Led a team of customer service representatives to increase service center profitability and the company's numbers.
Announced flight status updates and information about gate changes over airport's system. Checked baggage and collected baggage charges.
Coordinated with airport vendors regarding fueling, cleaning and catering logistics. Picked up and transported cargo and baggage to and from aircraft. Issued travel and hotel vouchers for passengers on overbooked and canceled flights. Enforced safety and security measures and protected sensitive zones by taying active around the aircraft. Determined flight close-out times and completed and verified flight forms.
Described use and operation of merchandise to customers.
Placed special merchandise orders for customers.
Demonstrated that customers come first by serving them with a sense of urgency.
Aviation Boatswain's Mates play a major part in launching and recovering naval aircraft quickly and safely from land or ships. This includes aircraft fueling and fuel systems. Later in their careers ABs can earn the advanced AB rating that requires supervision of all these individual specialties
Frequencies: 3000hz 4000hz 5000hz 6000hz. Average hearing threshold level in these four frequencies must be less than 30db, with no level greater than 45db in any one frequency. If hearing level exceeds these limits, the applicant is enlistment ineligible for the rating. No exceptions.
Companies Worked For:
Job Titles Held:
Where can I find a United States NAVY Aviation Fuels boatsmate resume example in Dallas, Texas ?
This is an actual resume example of a Aviation Fuels boatsmate who works in the Call Center Industry. LiveCareer has 204606 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.