Automotive technician who employs a strong work ethic and the latest technology to every repair project. Employs great communication skills to relay complex problems to customers.
Service air conditioning, heating, engine-cooling and electrical systems. Follow checklists to verify that all important parts are examined. Examine vehicles to determine the extent of damage or malfunctions. Rebuild and repair engines.
Co-owned and operated a fully licensed firearms retail store. Used extensive knowledge of the industry to communicate with customers via phone, email, and in person. Developed excellent data entry and filing skills all while honing customer service techniques.
Employed for first time as a line technician. Used previous work and school experiences to diagnose and repair vehicles as well as maintain them according to factory recommendations. This included:
-Engine diagnosis and repair
-Routine maintenance to include timing belt replacement
-Brake/suspension service and repair
Attended and completed General Motors A.S.E.P. program while working as an apprentice. Worked directly under top notch technicians who passed along skills and knowledge that was coupled with what was being taught in the class room. These skills included:
-Electrical theory and diagnostics
-Major engine rebuild/overhauls
-Transmission removal and replacement
-Cooling system diagnosis and repair
-HVAC system diagnosis and repair
The General Motors Automotive Service Excellence Program taught the skills needed to diagnose and repair all makes manufactured by GM. The program scheduled rotating work/class schedules that switched every 2 months. An associates degree was received along with a GM certification upon completion of the program.
Introduced to the automotive world by enrolling in a VOTECH program during junior year. Attended through the year and moved to on the job training during senior year. Inducted into National Vocational Technical Honors Society in 2004 for outstanding achievements in field of study.
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