Hardworking Auto Master Technician seeking to broaden my horizons with a new career using my skill sets. 18 years experience in customer service, diagnosing, and repairs in the automotive field. Highly motivated self-driven professional. Successful at generating new business through referrals from satisfied customers.
Communicated directly with customers regarding their vehicle issues and recommended repairs. Check on parts pricing and availability. Created estimates for repairs after reviewing and evaluating the technicians suggested work order. Check and restock inventory regularly. Clean work areas. Perform equipment safety checks. Dispatch work to Technicians. Supervise shop floor. Master ASE Certified Technician with experience working on many different makes and models of vehicles. Experience with Brake, Electrical, HVAC, Engine Performance, Engine Repair, Transmission,Transfer case Differentials, Steering and Suspension systems.
Evaluated vehicles. Created estimates for repairs. Communicated with customer for cost of repairs needed for approval. Make repairs to vehicle and call customer when finished.
Worked part time as a service porter through high school co op program. Responsibilities included escorting customers to the cashier and retrieving their vehicle for them. Parking cars for service. Take out all trash and keep shop in clean working order using forklift. Received employee of the month for first time only 2 months into employment. Worked very hard and took initiative taking on new responsibilities. Manager was very impressed. Offered scholarship to go through the 2 year GM ASAP program. Promoted to full time Technician after 1 year of being in the program. Chosen by manager for H1 certification for Hummer franchise.
Master ASE Certified Technician. Licensed NC Inspector. GM/H1 Certified.
References available upon request.
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