Responsible for processing the help request before and during the conference calls on multiple platforms; accountable for assigned calls/bridges, answering questions about the conferencing, troubleshooting, and escalating when necessary while providing excellent customer services; create and update trouble tickets/cases and track customer issue to determine the root cause and find a resolution In-Call Support Functions
The Store Manager supervises the daily store operations and ensures the achievement of store sales goals. Recruits store sales team and trains and develops their skills. Also takes responsibility in controlling shrinkage, expenses, and inventory levels of the store. Purchases stocks and develop promotional strategies for the store.
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