I am an ASE Master certified auto technician, and also ASE advanced level diagnostic certified. I am currently an Audi Master Guild technician and certified Volkswagen technician. I have extensive background with transmission repair, both automatic and manual, and also possess a great deal of diagnostic experience.
Besides Audi Master Guild, in 2007 and 2008 I competed in and achieved finalist status in VW's nation wide technician challenge. After two rounds of exhaustive testing, approximately 50 techs were flown to Los Angeles for national finals. I have re-certified twice as ASE Master. In 2001 as Service Manager, my customer satisfaction index scores won a trip to River Walk in San Antonio Texas through Volkswagen.
I am currently a line tech and repair anything. I also have been shop foreman, and Service Manager.
I controlled inventory of tanning equipment, beds and booths. I sold and installed the equipment. I controlled the inventory of parts and fluorescent lights used in the equipment. I also serviced the equipment which are basically large , multi-bulbed light fixtures, most of which run on 220 volts. I started in August and 1993 saw $500,000 in sales. 1994 saw $1,200,000 in sales, 1995 we topped $2,000,000 and grew steadily thereafter. I attended many trade shows across the country and networked with many folks in that industry.
I trained as a transmission specialist and performed many complete overhauls. I became electronic engine control certified and performed the tough diagnostics. I served as Service Manager for several years and oversaw steady growth in flat rate hours and profits.
Besides several semesters at community college, I have extensive vocational training through vehicle manufacturers, including Ford, Audi, VW, Subaru and Mitsubishi. I also have attended many of these type classes in customer service, managing the shop, and profitability.
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