Auto Parts Associate Resume Example
Love this resume?Build Your Own Now
AUTO PARTS ASSOCIATE
Career Overview
Highly enthusiastic customer service professional with 25 years client interface experience. Highly enthusiastic customer service professional with 25 years client interface experience. Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Personable and responsible Cashier with 25 years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
|
|
Accomplishments
Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Consistently generated additional revenue through skilled sales techniques.
Work Experience
11/2012 to 06/2013
Auto Parts AssociateCarmax, Inc. － Sterling , VAMaintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Created new processes and systems for increasing customer service satisfaction. Achieved high sales percentage with consultative, value-focused customer service approach. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Resolved product issues and shared benefits of new technology. Worked under strict deadlines and responded to service requests and emergency call-outs.
10/2011 to 11/2012
Freight AssociateLivingston Intl － Irving , TXWorked under strict deadlines and responded to service requests and emergency call-outs. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Assisted customers with store and product complaints. Assisted customers in finding out-of-stock items. Recommended, selected and helped locate merchandise based on customer needs and desires. Replenished merchandise shelves with items from the stockroom.
03/1998 to 05/2010
Department SupervisorContinental － Rochester Hills , MIIncreased store sales by 50Compiled weekly monetary reports and records for store managers.50 % by upselling merchandise. Organized weekly sales reports for the sales department to track product success. Recommended, selected and helped locate merchandise based on customer needs and desires. Kept abreast of rapidly evolving technology. Developed 25 new customer prospects or referrals. Accurately logged all daily shipping and receiving orders. Assisted customers in finding out-of-stock items.
Educational Background
1977
High School Diploma: arts/history/sportsWoodrow Wilson High School － City, State, usa
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Measurable results
- Clear contact info
Resume Overview
School Attended
- Woodrow Wilson High School
Job Titles Held:
- Auto Parts Associate
- Freight Associate
- Department Supervisor
Degrees
- High School Diploma : arts/history/sports
Similar Resumes
