Marketing-conscious graduate student offering a background in the entertainment business as well as the insurance industry. Engaging and pleasant personality with the ability to recruit, train and coach new employees to successfully promote the company's brand and services.
• Evaluates and appraisers moderately complex to complex 1st and 3rd party material damage losses in accordance with the terms and conditions of the contract, corporate guidelines and insurance laws and regulations.
• Acquires and applies proficient knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, auto parts distribution process and insurance claim appraisal process and procedures.
• Serves as a resource to less experienced team members on escalated issues of a routine nature.
• Delivers exceptional member experiences by communicating via the appropriate channel with the customer and through integrated solutions.
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