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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Proven success in conceptualizing, developing and writing content that engages readers and builds interest brand. Detail-oriented, perceptive and systematic in reviewing text and updating content. Strong promotional, customer relations and problem-solving abilities. Ambitious student pursuing his batchelor degree eager to contribute developed knowledge in social work role. Skilled in counseling and software programs. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Nonfiction genre experience
  • Social media proficiency
  • Grammar skills
  • Contract negotiation
  • Book publishing
  • Marketing understanding
  • Relationship development
  • MS Office
  • Communications
Experience
Author, 04/2015 to Current
Catholic Health InitiativeCorbin, KY,
  • Proofread and reviewed all print and electronic content to verify grammar, tone and creative quality.
  • Promoted Nonfiction books through marketing which resulted in various amounts in sales.
  • Worked closely with development to align documentation and development processes.
  • Interacted with project team and editorial subject matter experts to develop quality content.
  • Partnered with merchandising team to establish benchmarks and goals to maximize engagement by 85%.
  • Maintained awareness of digital trends and new emerging technologies and platforms through social media platforms and online authors.
  • Managed social media platforms with combined total of over 1500 followers.
  • Wrote books with appropriate style, voice and grammatical skill.
  • Sent professional and targeted proposals to publishers outlining experience, skills and knowledge of marketing.
Mental Health Technician, 08/2006 to 12/2015
New SeasonTarpon Springs, FL,
  • Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Supported patients by identifying and addressing mental health challenges.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Handled inbound and outbound calls to verify patient appointments.
  • Verified patient health history and contact information for chart accuracy.
  • Completed timely data entry of contact information into computer system.
  • Provided excellent service to patients through personable communication.
  • Scheduled and coordinated patient follow-up appointments.
  • Delivered administrative support to clinical staff and managers by handling multiple tasks.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Effectively managed daily charting for each patient.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Followed all safety protocols when administering subcutaneous and intramuscular injections.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Substance Abuse Counselor Intern, 03/2003 to 10/2004
Samaritan VillageCity, STATE,
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Educated family members and helped each support clients by improving coping techniques.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new treatment modalities.
  • Maintained updated regular meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Associate of Applied Science: Human Services, Expected in 05/2003
Ulster Community College - Stone Ridge, NY,
GPA:
: Organizational Leadership, Expected in 05/2018
Valor Christian College - Canal Winchester, OH
GPA:
Bachelor of Science: Social Psychology, Expected in
Mercy College - Dobbs Ferry, NY
GPA:
Accomplishments

Achieved certificate for childcare,

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  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Ulster Community College
  • Valor Christian College
  • Mercy College
Job Titles Held:
  • Author
  • Mental Health Technician
  • Substance Abuse Counselor Intern
Degrees
  • Associate of Applied Science
  • Bachelor of Science

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