11/2013 - 04/2017Sheraton hotel － Anchorage, AKAuditorPrepare income reports for hotel management. Audit cashier reports, cash drops and restaurant
transactions. Post entries for Banquet events and Spa transactions. Manage and
post tips and gratuities for restaurant and room service employees. Update,
adjust, review, reconcile and manage various accounts such as balance sheets,
cashier reports, guest ledger, accounts receivable and house accounts. Prepare
end of month reports. Identify and reconcile account discrepancies. Reconcile
credit card batches. Heavy use of Excel, Micros, Protobase, FuseBox and Galaxy
hotel Management systems.
10/2011 - 11/2013Fruit Topia － Anchorage, AKSmall Business OwnerExecuted integrated advertising campaign across multiple media channels. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%. Managed payroll and time and attendance systems. Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.
03/2010 - 10/2011Nordstrom － Anchorage, AKSalesProviding customer
service and expertise for high end customers looking to buy
suits or clothing. Building personal customer relationships. Opening new
Nordstrom accounts. Fitting customers for correct suit sizes and
shirts.Ordering special items and furnishings. Hand and hand work with the
alterations department.
