auditor resume example with 17+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Management professional bringing diversified background, leadership talents and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Skills
Process evaluations
Accounting processes
Cost reduction options
Risk aversion recommendations
Report creation
Risk management
Experience
02/2019 to 01/2023AuditorFinancial Industry Regulatory Authority, Inc. | Reston, VA,
Conducted audits on internal controls and developed reports on findings.
Maintained confidentiality of company information obtained in audit assignments.
Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
Composed clear and concise audit findings to deliver comprehensive audit reports.
Examined financial statements to detect and report errors and irregularities.
Worked closely with management to discuss external audit results and action plans.
Applied professional judgment in gathering and evaluating evidence for thorough analysis.
Established trusting relationships with senior staff to support audit objectives.
Identified risks and opportunities with management to improve business processes.
Supervised audit staff to align goals with company and deliver excellent internal audit services.
Monitored transactions for errors and over-payments to produce real-time reporting.
Interviewed employees and examined financial records to check compliance with laws and regulations.
Collected evidence for legal proceedings involving financial issues to support organization.
07/2017 to 02/2019ShunterCharger Logistics Inc | Griffith, IN,
Maintained safe driving habits to protect property and general public on roadways.
Worked well with dispatchers to communicate route and schedule changes.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Conducted daily DOT pre-trip inspections according to set checklist.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
Maintained strict compliance with safety rules for passenger and driver protection.
Recorded expenses and maintained receipts.
Fulfilled back haul orders and spotting trailers in loading yard.
Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
Reacted decisively and quickly to protect spoilage.
03/2016 to 06/2017ShunterCharger Logistics Inc | Romulus, MI,
Worked well with dispatchers to communicate route and schedule changes.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Conducted daily DOT pre-trip inspections according to set checklist.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
11/2015 to 03/2016ShunterCharger Logistics Inc | Arizona City, AZ,
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Followed regular schedule of pickups for individual customers and groups.
Prepared detailed reports outlining trip, vehicle and passenger details.
Reacted decisively and quickly to protect spoilage.
07/2013 to 11/2015Security OfficerMercy Medical Center - Canton | Carrollton, OH,
Guarded restricted areas to prevent unauthorized entry.
Secured personnel and premises by inspecting buildings and patrolling property.
Addressed problems quickly and reported clear information while working under minimal supervision.
Monitored premises and recorded activity in daily officer reports.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Completed incident reports to record security or loss prevention incidents.
Documented security-related situations and submitted in-depth reports to superiors.
Reported safety hazards for remediation response.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Warned persons of rule infractions or violations and evicted violators from premises.
Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Monitored security cameras to identify and respond to suspicious activity.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
08/2009 to 12/2012General Manager Sales & MarketingBaltimore Country Club | Hampton, MD,
Mentored and directed employees by conducting one-on-one meetings with salespeople.
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
Identified weaknesses and implemented sales and business practices training to improve performance.
Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
Maintained department profitability while controlling expenses and promoting customer satisfaction.
Managed, hired and trained a dozen of high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
Stayed up-to-date on extensive company products and services.
Followed up with existing customers to generate new prospective buyers through referrals.
Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
08/2006 to 07/2009Banquet ManagerHotel Shining Star Residency | City, STATE,
Reviewed banquet event orders to determine room layouts and schedule staff.
Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
Organized and laid out buffet equipment, food displays and other items.
Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
Instructed staff on appropriate equipment disassembly and storage.
Communicated with venue personnel to coordinate event logistics.
Interacted with kitchen staff to plan food and beverage logistics.
Supervised food preparation, delivery and quality to ensure satisfaction.
Mentored and coached team of banquet setters and other event personnel.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Maintained detailed records of stock and reviewed inventory to plan events.
Hired and trained staff and new hires according to company policy and regulations.
Created schedules for food and beverage service employees.
Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
Ordered necessary items to meet customer needs and specifications.
Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
Prepared and reviewed event budgets with clients and negotiated pricing.
Responded to and resolved guest issues or complaints.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Built and maintained productive relationships with employees.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Advised housekeeping staff of rooms vacated and ready for cleaning.
Verified customer credit to establish payment method for accommodations.
Gave clear directions to local museums, restaurants and places of interest to patrons.
Scheduled space or equipment for special programs, meetings and conferences.
10/2004 to 07/2006CABIN CREWJET AIRWAYS | City, STATE,
Followed company regulations and rules promoting safe environment for both travelers and employees.
Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
Cross-trained shift personnel in various roles and tasks by frequently rotating assignments.
Verified required equipment and related maintenance, sending parts out for service to resolve complex issues.
Held employees responsible for fulfilling required duties and tasks during designated shifts.
Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Demonstrated safety equipment and procedures to meet FAA guidelines.
Administered and coordinated emergency procedures or care, enhancing onboard safety.
Instructed passengers on safety and emergency procedures and answered questions related to flight.
Participated in pre-flight briefings to discuss flight details, weather and service plans.
Conducted preflight checks to assess general condition and cleanliness of aircraft.
Offered answers to passengers' questions and resolved issues that arose during flights.
Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
Took measures during unusual conditions to maximize safety of customers and crew.
Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
Managed refreshments cart at scheduled intervals to give passengers food and beverages.
Dealt with mechanical and passenger emergencies according to standards.
Helped guests locate seats and stow luggage in appropriate locations.
Observed passengers for intoxication or possible threat to safety.
Executed menu and drink orders to meet preferences of passengers.
Maintained database of in-flight entertainment and assisted passengers with selections.
Education and Training
Expected in 07/2009 to to Bachelor of Arts | History And Political ScienceKanpur University, Kanpur, UP, INDIA, GPA:
Expected in 11/2002 to to Diploma in Business Management | Business AdministrationVICTORIA UNIVERSITY, MELBOURNE, VICTORIA, AUSTRALIA, GPA:
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