Dedicated and focused worker who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Contacted dealers, account executives, auctions, and repair shops for verification and reconciliation of an audit. Utilized as400 to confirm vehicles have entered or left the auction.
Viewed and transcribed medical policies from Adobe PDF to Sharepoint.
Compiled statistical information for special reports.Developed and created a more effective filing system to accelerate paperwork processing.
Contacted prospective clients to learn about their financial needs and to discuss any existing coverage.
Processed applications, payments, corrections, endorsements and cancellations.
Coded claims forms and mediated disputes between carriers and clients.
Worked on behalf of the US Department of Education to get student loans out of default and back into good standing.
Verified details of transactions, including funds received and total account balances.
Provided accurate and appropriate information in response to student academic delinquency inquiries.
Addressed customer service inquiries in a timely and accurate fashion. Collected customer feedback and made process changes to exceed customer satisfaction goals.
Identified prospective customers using lead generating methods for Identity Theft and performing an average of 60 cold calls per day.
Developed tool to track and monitor personal sales opportunities, deals with in progress and finished contracts.
Shared brand knowledge of consulting firm with customers while making personal recommendations.
Monitored customer preferences to determine focus of sales efforts.
Mike Terry-Premiere Credit- (317) 972-6513
Jim Walsh- WITT Radio- 317-251-3851
Todd Colburn- IU Health University-317.201.7735
Queenetta Harris- 219-644-7746
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