Highly accomplished and results driven Sales and Service Leader with 25+ years of new business development and sales leadership experience. Ability to leverage interpersonal and time management skills to successfully manage a team to meet corporate goals and objectives. Motivated, energetic, and goal oriented with a genuine passion for coaching, mentoring, and developing others.
Managed team of ten sales professionals to pro-actively acquire retail households by adding value to existing business relationships and business prospects through an exclusive employee benefits banking program.
Optimized the performance of the team to champion BB&T at Work throughout the regions supported. Led the calling efforts of the Corporate segment to maximize revenue, growth, client service quality, and profitability.
Optimized the performance of the teams and individuals to champion the sales and service efforts throughout the 19 branches supported.
Handles functions related to all aspects of branch banking including HR, mentoring, coaching, and budgeting.
Managed all sales and operational goals of the branch while developing the branch team skills related to business development, proactive calling, and career development. Responsible for establishing and maintaining strong internal and external business relationships through business development. Oversaw a team of up to 12 bankers that executed all sales and operational activities; established and achieved sales goals through a consultative sales and retention process. Recruited, trained, and mentored staff on client profiling, conducted sales meetings, and closed new business.
Sold a variety of Investment and Insurance products to bank clients.
Performed in-depth financial reviews with clients to assess needs and future goals.
Managed branch banking centers. Oversaw tellers, daily operations, and product promotions, including checking, savings, CD's, and loans. Ensured complete client satisfaction.
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