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Asst . Store Manager Resume Example

Resume Score: 80%

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ASST . STORE MANAGER
Professional Summary

Used hand trucks and manual and electric pallet jacks to safely lift and move packages. Accomplished Assistant Manager with 5 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Verified contents of inventory loads against shipping papers to confirm accuracy. Obtained customer signatures on 2 delivery receipts per day to verify delivery for documentation. Obtained customer signatures on 5 delivery receipts per day to verify delivery for documentation. Results-focused Supervisor offering 3 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Skills
  • Goals and Performance
  • Staff Supervision
  • Product and Service Sales
  • Business Development and Planning
  • Scheduling
  • Sales
  • Budgeting
  • Inventory Control
  • Store Management
  • Staff Management
  • Cross-Selling
  • Sales Training
  • Sales Goals
  • Process Improvement
  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Point of Sale Systems
  • Sales and Marketing
  • Cash Register Operation
  • Store Operations
  • Visual Merchandising
  • Product Knowledge
Work History
Asst . Store Manager, 04/2017 to 12/2020
Dollar General – Lithia, FL
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Approved regular payroll submissions for 12 employees within .
  • Coached 12 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings .
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Lead Retail Sales Associate, 04/2011 to 04/2017
Goodwill Industries Of Middle Tenn. – Nolensville, TN

* met production goals for grading , sorting, hanging, pricing,and tagging donated items in preparation for retail sales. kept store stocked in accordance with production goals. provided high level of customer services. kept store well stocked and displayed and cleaned. Train new employees on all new task of the retail store.

  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
Certified Nursing Assistant, 06/1984 to 05/2000
Brandon Hospital – Brandon, FL
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients between rooms and appointments or testing locations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Education
Cna : 07/1983
Plant City High School - Plant City, FL
High School Diploma: 1980
Susan Moore High School - Blountsville, AL
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Resume Overview

Companies Worked For:

  • Dollar General
  • Goodwill Industries Of Middle Tenn.
  • Brandon Hospital

School Attended

  • Plant City High School
  • Susan Moore High School

Job Titles Held:

  • Asst . Store Manager
  • Lead Retail Sales Associate
  • Certified Nursing Assistant

Degrees

  • Cna : 07/1983
    High School Diploma : 1980

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