Knowledgeable Meat Department Manager successful at driving customer satisfaction and building loyalty. Highly effective at keeping shelves neat and stocked with top meats. Prepared to bring 10 years of experience to a fast-paced position. Skilled Laborer who thrives independently or as a team member. Proactive in creating a safe and productive environment.
Seasoned Land and Hardscaping foreman with 18 continuing years of experience. Areas of expertise include grass cutting,, weed whacking, mulching, edging, landscape design, pricing (job quoting), pruning, laying concrete, building patios, retaining walls, decks, sidewalks and walkways, laying tile and grouting, drywall installation, painting, welding and demolition.
Well trained sales associate and very developed in customer service.
Completed quarterly stock inventories and tracked loss. Coached team members on equipment safety, food handling and merchandising techniques. Placed supply orders and managed stocking of new meats. Priced items correctly and created all related signs and tags.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Held each team member accountable for achieving brand and performance goals. Informed customers about all new cuts and flavored meats offered by the company.Communicated information to customers about product quality, value and style. Answered customers' questions and addressed problems and complaints in person and via phone. Kept current on market and product trends to effectively answer customer questions. Resolved customer problems by investigating issues, answering questions and building rapport. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Offered direction and gave constructive feedback to motivate team members. Created strategies to develop and expand existing customer sales. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Processed shipments and maintained organized stock shelves. Performed assigned projects and completed checklists in an efficient and accurate manner.
Marked clearance products with updated price tags. Placed special merchandise orders for customers. Offered exceptional customer service to differentiate and promote the company brand. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.Demonstrated that customers come first by serving them with a sense of urgency. Helped customers select products that best fit their personal needs. Worked as a team member to provide the highest level of service to customers. Shared product knowledge with customers while making personal recommendations.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
I have won the employee of the month several times as well as he employee of the year once! I have had countless calls, not only to the store but also to corporate congratulating me on my about and beyond costumer service.
Although brief, I appreciated the opportunity to learn another sales perspective.
Provided expert product and service information. Retrieved alternate items and sizes on request. Met incoming customers and provided immediate assistance.
Answered incoming telephone calls with professional and knowledgeable responses. Set aside on-hold reservations. Created attractive displays.
Worked flexible schedule to accommodate changing customer levels. Described merchandise and explain operation of merchandise to customers.Explained information about the quality, value and style of products to Influence customer buying decisions. Solicited referrals from satisfied clients. Guided customers in choosing items that reflected personal style and shape. Listened to customer needs and preferences to provide accurate advice.
Although not my first landscaping experience, I definitely increased my knowledge the the most here. Maintained work sites and client property including weeding and hedge work. Monitored daily schedules to ensure timely task completion for each site. Operated and maintained basic landscaping equipment and vehicles.
Trimmed shrubbery and trees and ensured general garden maintenance.Provided upkeep for all garden areas and greenery as directed. Reviewed design plans and instructions to carry out work according to client specifications. Removed debris from work site and followed proper disposal practices. Mixed and laid concrete for sidewalks and patios. Cut materials to specified sizes for installation using power saws and tile cutters. Used grouting trowels to apply grout between joints of bricks and tiles. Installed, repaired and rebuilt tile, brick and stone surfaces.
Applied changes requested by designers, owners or inspectors. Performed heavy labor such as ditch digging, paving and hauling. Led a team of 2-5 to perform day to day and specialty jobs. Worked with tools such as pruning saws, hedge and brush trimmers and axes. Mentored junior team members, providing guidance on proper techniques and safety. Evaluated plans architectural plans and consulted with clients to gain a deep understanding of project plan and objectives. Oiled and cleaned machines and added coolant to machine reservoirs. Assisted in caulking pipe joints to properly seal them. Maintained site safety and kept work in line with budget, schedule and applicable building codes. Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies. Performed weekly maintenance assessments. Managed inventory, maintained equipment and cleaned work areas.
Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Completed indoor and outdoor residential and commercial construction projects. Completed all repairs and maintenance work to company standards. Used a pick and shovel to dig, spread and level dirt and gravel.
Giant foods employee of the year 2012
Giant foods employee of the month 5/2009, 8/2011, 12/2012
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